Eligibility Representative position involving day, evening, and weekend coverage (Tues-Sat 8 AM-4:30) for qualified individuals at Tennova Health Newport in the Eligibility Screening Services Department.
Job duties include:
-screening referred self-pay patients for programs such as Medicare, Medicaid, Medicaid for nursing home placement, Crime Victims, vocational rehabilitation, QMB, SSI, and any/all other third party coverage including other available local, state, and federal programs in addition to the hospital’s financial assistance program
-providing point of service collections for self-pay patients, patients who have balances after insurance or Medicare payments, and patients that do not qualify for any programs/coverage.
ESS is an Equal Opportunity Employer
Minimum qualifications:
-at least 1 year of healthcare or customer facing experience
-proficiency in Microsoft Word and Excel
-type at least 80 wpm
-attention to detail
-ability to multitask
-meet productivity standards
-comply with hospital policies
-have reliable transportation as well as proof of valid license and auto insurance
-drug test required as well as passing a background check
- Bilingual in Spanish is preferredPrior experience in collections and knowledge of HIPAA,EMTALA, and PHI are a plus.
Job Type: Full-time
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Life insurance
* Tuition reimbursement
Schedule:
* Day shift
Work setting:
* In-person
Application Question(s):
* -at least 1 year of healthcare or customer facing experience
-proficiency in Microsoft Word and Excel
-type at least 80 wpm
-attention to detail
-ability to multitask
-meet productivity standards
-comply with hospital policies
-have reliable transportation as well as proof of valid license and auto insurance
-drug test required as well as passing a background check
- Bilingual in Spanish is preferred
Prior experience in collections and knowledge of HIPAA,EMTALA, and PHI are a plus.
Experience:
* healthcare or customer facing: 1 year (Required)
Work Location: In person
