*Responsibilities**:*
* * *Welcome patients warmly upon arrival, facilitate the check-in and check-out process and provide direction or assistance as needed
* Assist with registration process and enter all information into the Electronic Medical Record (EMR) system with attention to detail
* Answer professionally to incoming calls, providing courteous assistance and accurate information to callers
* Schedule patient appointments effectively to ensure smooth service operations
* Verify patient insurance coverage and eligibility, accurately documenting insurance information in the EMR system and communicating any relevant details to patients
* Assess and collect payment based on Health Center’s policy and procedure
* Maintain confidentiality and compliance with privacy regulations
* Perform other unit-specific duties as assigned
*Minimum Qualifications**:*
* High school diploma or equivalent; Associate degree preferred
* Previous experience in a healthcare setting or customer service role preferred
* Strong computer skills required, with proficiency in electronic medical record systems considered a plus
* Excellent communication and interpersonal skills
* Strong attention to detail and ability to multitask effectively
* Knowledge of medical terminology and insurance procedures is a plus
* Bilingual in English/Chinese
*
Compensation and Benefits**:*
* Salary: $40,000.00 - 46,000.00 per year
* Medical insurance
* Employer-paid dental, vision, disability and life insurance
* 403(b) retirement savings plan
* Flexible spending accounts for transit, parking, health and dependent care
* Paid time off (28 days for the first year of employment)
* Employee Assistance Program
* Tuition reimbursement for eligible employees, and
* The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program
Job Type: Full-time
Pay: $40,000.00 - $46,000.00 per year
Benefits:
* 403(b)
* Dental insurance
* Disability insurance
* Employee assistance program
* Employee discount
* Employee mentoring program
* Flexible spending account
* Health insurance
* Life insurance
* Opportunities for advancement
* Paid time off
* Tuition reimbursement
* Vision insurance
Healthcare setting:
* Acute care
* Medical office
* Outpatient
Medical specialties:
* Internal Medicine
* Ob/Gyn
* Pediatrics
* Primary Care
* Psychiatry
Schedule:
* 5x8
* 8 hour shift
* Every weekend
* Monday to Friday
Work Location: In person