JOB DESCRIPTION
Technical Supervisor- Infectious Disease
Department: Analytical Operations – Infectious Disease
Manages People: Yes
Experience: Minimum of 2 years high complexity testing
Level of Supervision: Work is generally independent.
Job Summary:
• The Technical Supervisor is responsible to be the onsite resource for all troubleshooting for
lab processes, potential technical issues, and is the go-to resource to provide lab personnel
support. The Technical Supervisor is responsible to ensure all training and competency
assessments are performed by all staff handling patient specimens. In conjunction with the
Lab Manager, the Technical Supervisor will ensure all State and CLIA/CAP regulatory
requirements are met. The Technical Supervisor is responsible for productivity of all infectious
disease testing with a goal of providing 100% accuracy in delivering results.
Essential Responsibilities/Duties:
• Must be accessible to testing personnel at all times to provide on-site, telephone or electronic
support to resolve technical problems in accordance with policies and procedures established
by the Laboratory Director.
• Selection of the test methodology that is appropriate for the clinical use of the test results.
• Verification of the test procedures performed and establishment of the laboratory's test
performance characteristics, including the precision and accuracy of each test and test
system.
• Enrollment and participation in an HHS/CAP/API approved proficiency testing program
commensurate with the services offered.
• Establishing a quality control program appropriate for the testing performed and establishing
the parameters for acceptable levels of analytic performance and ensuring that these levels
are maintained throughout the entire testing process from the initial receipt of the specimen,
through sample analysis and reporting of test results.
• Resolving technical problems and ensuring that remedial actions are taken whenever test
systems deviate from the laboratory's established performance specifications.
• Ensuring that patient test results are not reported until all corrective actions have been taken
and the test system is functioning properly.
• Identifying training needs and assuring that each individual performing tests receives regular
in-service training and education appropriate for the type and complexity of the laboratory
services performed.
• Evaluating the competency of all testing personnel and assuring that the staff maintain their
competency to perform test procedures and report test results promptly, accurately and
proficiently.
• Demonstrate proficiency while running KingFisher Flex, Veriti Pro, Accufill QuantStudio12K
and QuantStudio5.
• Performing specimen processing and PCR reactions as needed.
• Is responsible for providing day-to-day supervision of high complexity test performance by
qualified testing personnel.
• Demonstrate proficiency while manually pipetting and preparing solutions.
• Assuring that all corrective and preventive actions are taken whenever test systems deviate
from the laboratory's established performance specifications.
• Provide training and guidance to all testing personnel; and ensure completion of periodic
competency assessments.
• Responsible for adherence to annual Safety, Compliance, HIPPA training, and monthly CEU
requirements.
• Resource management through ADP; approve PTO requests, approve timecards, complete
employee 4x4’s.
Qualifications:
Education –
Bachelor’s Degree in a chemical, physical, biological, or clinical laboratory science is
required.
MS or PhD preferred.
Competencies/Skills –
Knowledge of clinical laboratory services
Technical knowledge to monitor lab operations
Ability to communicate effectively both orally and in writing
Ability work independently and strong attention to detail
Strong Problem-Solving Skills
Experience –
2 years previous supervisory experience required.
Doctoral degree in clinical laboratory science, chemical, physical or biological science
with 1 year training and experience in the respective specialty; OR
Master's degree in medical technology, clinical laboratory science, or chemical,
physical or biological science and 2 years training and experience in high-complexity
testing in the respective specialty; OR
Bachelor's degree in medical technology, clinical laboratory science, or chemical,
physical or biological science and 4 years training and experience in high-complexity
testing in the respective specialty.
Certifications/Licenses –
Medical Technologist certification from AAB focusing in Molecular Diagnostics or other equivalent certification (AMT, AAB, etc).
