Support Services Provider
Type: Full-Time and Part-Time available
Shift: Various
Wage: $18-19/hr DOE (Plus 5% ASL Proficiency Bonus)
Benefits: Employee Medical Benefits starting at $17.50 per pay period for Regence or Kaiser
Attendance bonus: The perfect attendance bonus in a pay period will be $100.00 for a full-time employee and $75.00 for a part-time employee
Location: Avamere at Chestnut Lane - 1219 NE 6th St., Gresham, OR 97030
Avamere at Chestnut Lane is a Deaf and DeafBlind Community.
Proficiency in American Sign Language and Tactile Sign Language is necessary for this position.
The primary responsibility of this position is to provide visual and environmental information, sighted guide services, and communication accessibility to meet the needs of the community and help deaf-blind residents make informed decisions.
Responsibilities:
Provide clear and consistent sensory information that is intended to facilitate and enhance learning and interaction with the physical environment, society, and living independently.
Relay visual and environmental information that may not be heard or seen by the deaf-blind individual using their preferred language and communication mode.
Convey information from American Sign Language (ASL) or English tacitly.
Model ability to support RA by doing RA tasks onsite and offsite.
Ensure all policies are followed related to resident emergency care, incidents/accidents procedure and reporting, notifying emergency response providers and rendering First Aid until emergency personnel arrive.
Escort community residents to allow them to perform activities of daily living, which may include doctor’s appointments, banking, and other activities.
Provide and help with available transportation (by car, bus, or other conveyance), and serve as a guide while walking. Assists passengers in and out of vehicle, operates ramps, lifts and securement devices as needed. Safely load and secure wheelchair clamps or safety belts according to company policy and procedure. Presents safety briefing to passengers prior to each trip departure. Operates assigned vehicle with a safe and courteous manager. Maintains defensive driving. Monitor the ongoing condition of the bus during operation. Maintains accurate, up-to-date records on trip sheets, vehicle maintenance, fuel purchases, incident reports, accident reports, vehicle condition reports and other records that are requested from management. Fuels assigned vehicle(s) and monitors vehicle maintenance tasks and informs management of needed maintenance or repairs. Keeps assigned vehicles clean inside and out. Follow all policies outlined in the company Fleet Safety Program, including the Driver Safety Rules.
Participates in facility surveys (inspections) made by authorized government agencies as necessary or may be directed.
Attends and participates in required facility in-service and trainings.
Follows company policy and procedures. Adheres to the corporate compliance program and standards of conduct.
Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information (HIPAA).
Report all grievances and complaints made by the resident to immediate supervisor, all allegations of resident abuse and/or misappropriation of resident property.
Reports all unsafe or hazardous conditions or equipment immediately
Reports missing/illegible labels and MSDS’s to supervisor..
Follows safety regulations in the use and maintenance of equipment and supplies.
Qualifications:
Must possess, as a minimum, a high-school diploma or its equivalent.
Proficiency in the communication modes and techniques used by the deaf-blind population, including American Sign Language (ASL).
State certification may be required
Maintain current CPR, First-Aid, and Food Handler cards.
Must possess a current and unencumbered class C driver’s license.
Must pass company driver safety program/test.
Ability to communicate effectively in ASL/English with residents, family members and other associates of the company.
Must demonstrate the knowledge and skills necessary to provide care/services appropriate to the age-related needs of the residents served.
Must possess the ability to make independent decisions when circumstances warrant such action.
Must possess the ability to interact professionally with personnel, residents, family members, visitors, government agencies/personnel and the general public.
Must be flexible to work hours necessary to complete the responsibilities of this position.
Previous experience working in senior living is preferred
Must have at least three years driving experience.
Ability to provide proof of COVID-19 vaccination preferred, but not required
Proficient in ASL or willing to learn: 5% bonus available
Employee Perks:
Attendance bonus: The perfect attendance bonus in a pay period will be $100.00 for a full-time employee and $75.00 for a part-time employee
Premium Pay for Holidays worked, conditions apply.
Excellent benefits package with medical coverage starting at $17.50 per Pay Period, voluntary dental, vision, and life insurance, short-term disability, and AD&D coverage
Tuition assistance
Access up to 50% of your net earned income before payday
Mentorship opportunities
Career Development
Employee assistance program featuring counseling services, financial coaching, free legal services, and more
Paid time off/sick leave (rolls over annually)
401K retirement plan with employer match
This position is subject to a collective bargaining agreement with SEIU 503
At Avamere Communities, we love to celebrate our diverse group of hardworking employees. We value diversity and believe forming teams in which everyone can be their true, authentic self is key to our success. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
The company reserves the right to revise the duties set forth in this job description at its discretion.
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