Job Purpose: Supports and directs the Management Teams in assigned restaurant through role-model leadership of the Company’s Core Values. Maintains restaurant Consistency by assisting in managing overall operations for the restaurant by focusing on Systems, Guest Count/Value, People, and EBITDA.
Job Responsibilities:
Manages restaurant operations by directing and coordinating activities consistent with established goals, objectives, and policies
Promotes and complies with implemented programs to ensure attainment of business plan for growth and profit.
Provides direction and structure for hourly Team Members based off General Manager guidelines.
Implements improves processes and management methods to generate higher ROI and workflow optimization.
Identifies any operational issues and gives timely feedback to the team so they can impact the operational opportunities.
Validates and teaches all brand systems to Team Members so they may achieve Company goals.
Follows and promotes all operational goals and follow-up plans set forth by the General Manager.
Achieves budgeted goals for each accounting period.
Ensures Guests receive fresh, high quality food and outstanding service according to brand standards.
Assists Management team with Local Store Marketing initiatives to increase Guest counts.
Review Shopper Report and InMoment trends and develops targeted corrective action steps with the Management team to impact all deficiencies.
Other duties as assigned
Qualifications:
Must be 21 years of age or older
Must have valid driver’s license
Ability to prioritize and balance multiple tasks simultaneously
Ability to cope with pressure, multiple deadlines, and working under pressure
Ability to develop high-performing, cohesive teams
Ability to work effectively and cooperatively with fellow Team Members
Excellent oral and written communication skills
Possess the ability to motivate and maintain effective working relationships with all Team Members
