Position Description
Natividad is currently seeking a full-time permanent Manager of Medical Staff Services. Under general direction, the Manager of Medical Staff coordinates and supervises the administrative services function of the Medical Staff Office at Natividad. This incumbent is responsible for establishing the implementing administrative policies and procedure which comply with applicable regulatory and accreditation requirements; and acts as a liaison and resource person between the Medical and Nursing Staff, Natividad Administration and the Community. The eligible list established by this recruitment will be used to fill current and future permanent or temporary vacancies as they arise. Exam# 23/14H65/11SS
Examples of Duties
SIGNIFICANT DUTIES
Coordinate and supervise daily administrative operations of the medical staff section.
Monitor the administrative operational procedures of the medical staff section; conduct analytical studies; evaluate alternatives; develop and implement recommendations.
Coordinate physician credentialing process for medical staff members and allied health professionals; ensure timely filings; monitor process for regulatory compliance; analyze current administrative processing procedures and revise/develop new procedures when necessary.
Coordinate TJC accreditation process for medical staff services.
Monitor and coordinate Quality Assurance Activities for medical staff services by interpreting regulations and requirements, and verifying compliance.
Develop medical staff administrative systems, policies and procedures; coordinate management input, review and approval.
Coordinate and supervise the medical staff proctoring system; prepare reports and monitor for compliance as required by Hospital Bylaws.
Assist in the development of short and long range planning for medical staff services by researching current policies and procedures; meeting with Departmental staff and soliciting input; researching outside resource materials, regulations and requirements; and writing draft policies and procedures for medical staff review.
Supervise the maintenance of Division credential and peer review files and records of all Medical Staff members; supervise the retrieval of medical records where appropriate; develop file and record maintenance procedures.
Act as resource person to the Medical Staff Organization by interpreting Medical Staff by-laws, Medical Staff rules, department regulations, TJC, Title 22 and any other regulations that may reference accreditation, quality control and confidentiality of Medical Staff documents.
Supervise and coordinate the scheduling of medical staff committee meetings and monthly on-call schedules; supervise agenda preparation; monitor meeting follow-up activity.
Meet with hospital personnel, physicians and/or patients regarding complaints on issues of patient care; recommend action and coordinate the satisfactory resolution of complaints and/or issues; analyze procedures regarding complaint process; revise existing and/or develop new complaint processing procedures.
Participate in various medical staff committee meetings by acting as a resource person; respond to requests for information by researching pertinent data, compiling information and writing reports, etc.
Plan, organize, assign and evaluate the work of subordinate staff; counsel employees, appraise performance, prepare documentation, and recommend discipline or performance recognition; interview and recommend, or select candidates for employment; provide for employee training and development; guide subordinates in a variety of administrative support tasks.
Examples of Experience/Education/Training
MINIMUM QUALIFICATIONS
A combination of experience, education and/or training which substantially demonstrates the following knowledge, skills and abilities:
Thorough knowledge of:
Principles and practices of business administration and office management.
Principles and methods of supervision and management, including work planning, analysis and organization; selection and evaluation of employees, and their training and development.
Capabilities and applications of electronic management information systems including word processing and spread sheet applications.
Typical administrative policies, bylaws, regulations and procedures used in health care organizations, (e.g. The Joint Commission, Title XXII).
Techniques of effective report writing and office correspondence.
Skill and Ability to:
Analyze information, problems, conditions, situations, policies and procedures and recommend and implement effective changes.
Communicate effectively in writing, using proper grammar and syntax, in order to prepare a variety of reports, correspondence and memoranda.
Exercise independent judgment and initiative.
Communicate effectively orally on a one-to-one basis and before groups.
Understand, interpret and apply, rules and regulations as they apply to medical staff management in health care organization's.
Establish and maintain effective working relationships with all levels of medical staff, County employees, officials of other agencies and members of the public.
EXAMPLES OF EXPERIENCE/EDUCATION/TRAINING
The knowledge, skills and abilities listed above may be acquired through various types of experience, education or training, typically:
OPTION I: An Associate Science Degree in Medical Staff Management and one (1) year of experience performing administrative support duties in a healthcare setting
OPTION II: Any combination of training, education and experience which provides at least three (3) years of work experience performing administrative support duties in a healthcare setting. At least one (1) of the three (3) years must have been in a first-line supervisory or office management level.
**Registration as Medical Staff Services Professional, or a Bachelor's Degree in a health related discipline is desirable.
Additional Information
CONDITIONS OF EMPLOYMENT
Natividad requires that all incumbents pass a pre-employment physical/medical assessment.
Natividad will conduct a thorough background and reference check process which includes a Department of Justice fingerprint check.
Employees who drive on County business to carry out job related duties must possess a valid CA Driver License for the class vehicle driven.
Employees must have and show their original Social Security Card and a valid CA Driver License or CA State ID prior to the first day of work.
Incumbents may be required to work all shifts, including weekends and holidays
**REQUIRED APPLICATION MATERIALS AND SCREENING PROCESS**
The screening process is tentative. Should a change be made, applicants will be notified. The competitive process includes:
APPLICATION SUBMISSION: A completed Monterey County Application may be obtained from and submitted to the Natividad Human Resources Office, 1441 Constitution Blvd., Bldg. 300, Salinas, CA. 93906, or On-line applications may be submitted at www.natividad.com; resume and license and/or certifications (if applicable) MUST be attached to your online application or emailed separately to: AscensionIL@natividad.com. For more information or to obtain regular paper application materials please contact the Natividad HR Office, 1441 Constitution Blvd.,(831) 783-2700, M - F, 7:30 a.m.- 5:00p.m.
QUALIFICATIONS APPRAISAL: All licenses/certificates will be verified via primary source. Completed application materials will be competitively evaluated. Please note: The initial screening for this position uses the applicant's answers to the Supplemental Questions AND resume. Screeners (who are Subject Matter Experts) are not given the application at this point in the process. Therefore, your answers to the Supplemental Questions and updated Resume are critical. The best-qualified applicants will be invited to participate further in the process.
QUALIFICATIONS ASSESSMENT: To further assess applicants' possession of required qualifications, this process may include an oral examination, pre-exam exercise, performance exam, or physical ability exam.
SPECIAL NOTES
If you believe you possess a disability that would require test accommodation, please contact the HR Analyst for Natividad at (831) 783-2711.
Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the United States.
If you are hired into this classification in a temporary position, you will not be eligible for the benefits.
http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet
