Central City Concern’s Homeless Enhanced Outreach And Retention Team (HEART team) meets people where they are at by providing proactive street outreach and care coordination services. This multidisciplinary team engages folks on the streets, providing basic resources and information, explores interests and barriers to engaging in more formalized supports, and can enroll someone in short-term (1-3 months) of transitional care services to help someone access and engage in longer-term supports. This team can assist people to be connected to shelter/housing resources, primary care, mental health, substance use services, harm reduction services, employment, and other more traditional service models. The HEART team is not intended to replace other services, but rather to complement and support additional supports to help an individual get new or re-engage in services.
The Behavioral Health Clinician provides a variety of behavioral health services. This role is part of a multidisciplinary team and is responsible for advocating and supporting the behavioral health needs of clients including providing clinic support, evidenced-based short-term psychotherapy interventions, and crisis intervention services.
Join our team as an Outreach Mental Health Clinician with Central City Concern!
Schedule: Monday-Friday
You may qualify for a $3,000 Hiring Bonus!
MINIMUM QUALIFICATIONS:
Master’s degree in a human services field.
Must be registered with appropriate Oregon State licensing board to meet, at minimum, QMHP requirements.
Must possess a current driver’s license.
Must have current CPR certification at time of hire.
CSWA/LCSW preferred.
CADC-I certification preferred.
One-year clinical experience in relevant setting preferred.
Experience with depression and depression treatment, as well as prior exposure to brief, structured counseling techniques (eg. CBT or PST) preferred.
Experience with SPMI, trauma and depression as well as prior exposure to brief, structured counseling techniques preferred.
Must be willing to become a Directors Designee if available from Multnomah county, within 6 months of hire.
Knowledge of system navigation, working with unhoused community and with SUD.
Must have the physical ability to walk, bend, stoop, twist, kneel, reach, squat, pull and lift up to 25 lbs., climb stairs several times a day and stand for long periods of time.
Must meet CCC privileging requirements as required by FTCA.
Central City Concern is committed to a drug-free workplace that encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
Must pass a pre-employment drug screen, TB Test, and background check. This includes clearance by the DHS Background Check Unit.
Must possess a current driver’s license, qualify as an Acceptable Driver as designated in Central City Concern’s Fleet Safety policy. Must pass an initial driver training within 60 days of being an approved driver and continued recertification training. If driving a personal vehicle, you must maintain vehicle insurance coverage of a minimum of $100,000/$300,000 personal auto liability coverage.
Must adhere to agency’s non-discrimination policies.
Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles and sexual orientations, and treat individuals with respect and dignity.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide outreach in camps, shelters, and other community-based locations in designated areas of town. Provide proactive outreach and enrolled service as part of a multidisciplinary team from CCC.
Assist these clients in identifying and accessing requested and recommended behavioral health, medical, substance use, and social support services within CCC and in the community. The clinician may provide ongoing care coordination, advocacy, and clinical interventions to participants that are enrolled in HEART services.
Conduct assessment and clinically indicated interventions including referral, care coordination and direct care as clinically indicated for mental health, substance use, physical and psychosocial needs. Assist in the creation of participant support plan for HEART enrolled individuals.
Conduct assessment and recommendations for interventions for participants experiencing psychiatric/mental health emergencies and initiate arrangements for continuing care or referral to appropriate facility.
Provide behavioral health triage and crisis intervention services to patients experiencing acute difficulty with mental health issues, including suicide assessment, defusing hostility, and disposition planning.
Assist with daily operations, including that of a possible day drop-in center if needed.
Assist with any requested data collection and coordination with outside organizations (PSU, TIO, SAMSHA) for any part of the research evaluation and analysis of this pilot.
Engage delivery of patient centered, trauma informed services.
Respond to consultation requests and warm handoffs from internal and external providers. Coordinate and facilitate communication between patients, primary care provider and PMHNP as well as other CCC and community providers to support patients’ treatment plans and goals.
Coordinate with outside providers including other Central City Concern programs, community mental health agencies, shelter and Safe rest village providers, hospitals and other programs.
Participate in outreach activities necessary to offer services and engage participation in a non-coercive manner. Escort clients to meetings and appointments as indicated and available.
Participate and facilitate as needed in community care conferences and staff meetings in order to facilitate longer term connections to and engagement in care.
Conduct evaluations, including completion of the Patient Health Questionnaire (PHQ-9) depression scale or other indicated interventions
Provide evidence based short term / Brief solutions focused psychotherapy interventions for patients experiencing trauma and other mental health concerns.
Complete all documentation and billing needs within a timely manner. Have an understanding of all requirements of billing and follow all requirements
Use behavioral activation techniques with patients as an adjunct to other treatments.
Documents all encounters according to organizational policies and procedures.
Ensure clinical privilege requirements are met for all direct reports pursuant to CCC’s Privileging policy.
Monitors follow up behavioral health care and safety plans as appropriate.
Participate in regular supervision from the Clinical Supervisor, seeking additional supervision whenever necessary. Minimum requirement two hours of documented supervision per month.
Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners’ and outside providers’ patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee.
Attend all mandatory CCC trainings in a timely manner
Participates in ongoing quality improvement meetings to monitor and improve the quality of the behavioral health programs at Central City Concern
Perform other duties as assigned
SKILLS AND ABILITIES:
Ability to consider the impacts and outcomes for underserved communities during decision-making process.
Ability to consider impacts of oppression, structural racism, and individual bias on client outcomes.
Demonstrated ability to establish rapport quickly with a wide range of people.
Demonstrated ability to provide mental health services, especially team-based care for mentally distressed individuals.
Demonstrated knowledge of evidenced based behavioral health interventions.
Demonstrated knowledge of community and social service agencies.
Demonstrated knowledge and skills in mental health crisis management, counseling and assessment techniques.
Knowledge of de-escalation skills and techniques.
Interest in working with a patient population with trauma and chronic pain.
Ability to work effectively with peers, individual clients and groups.
Ability to work as a team member and to establish priorities.
Sufficient manual dexterity and physical ability to perform assigned tasks.
Ability to communicate clearly and concisely both orally and in writing.
Ability to work in an environment where patients may be hostile or abusive.
Ability to manage time and meet deadlines.
Ability to work courteously and effectively communicate with the general public, clients, medical personnel, social service agency personnel, corrections personnel, police, and co-workers.
Ability to document concurrently in session with patients using an electronic medical record.
Benefits at Central City Concern offered to our employees!
Central City Concern offers incredible benefits to our employees. We offer an extensive total rewards package to include base wages, medical, dental, vision, and voluntary plans. Central City Concern also takes employees’ financial wellness into consideration and provides a rich retirement match.
Generous paid time off plan beginning at 4 weeks of PTO accrual per year! Accrual amount/rate increases with longevity.
Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
11 paid Holidays + 2 Personal Holidays to be used at the employee’s discretion.
Comprehensive Medical, Vision, and Dental insurance coverage.
Employer Paid Life, Short-Term Disability, AND Long-Term Disability Insurance!
Sabbatical Program offering extended time off at years 7, 14, and 21.
This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required for the position.
As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, and pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.
CCC values and celebrates diversity in race, heritage, ethnicity, gender identity and expression, sexual orientation, religion, age, and disability. We are an Equal Opportunity Employer and we prioritize active inclusion of diverse staff.
Central City Concern is a second-chance employer and complies with applicable laws regarding the consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.
Education
Required
Masters or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
