At Keeley Companies, we believe in empowering our people and fulfilling career aspirations. Keeley is a career destination with countless opportunities for advancement, and a world-class family culture that is centered around creating the best possible environment for our people to thrive.
BestBox is a leading self storage provider headquartered in St. Louis, Missouri that offers distinctive solutions to customers who deserve a better storage experience. As a BestBox Store Manager, you will be a leader of one or more storage properties, a loyal BestBox brand ambassador, and part of a diverse team with a strong company culture powered by Keeley Properties. BestBox wants accountable, energetic, and smart operators who can take charge of the day-to-day as we grow our platform nationwide.
Primary Responsibilities:
Manage the day-to-day operations of the property.
Develop customer relationships by identifying their storage needs and providing solutions.
Improve sales objectives with prospective customers through unit rentals, insurance of rentals, and retail sales of moving materials.
Guide new customers through rental processes and agreements.
Handle cash and balance receipts, pursue collections, post payments, and process daily bank deposits with integrity.
Ensure the facility meets the highest cleanliness standards. You accomplish this by cleaning units, sweeping, mopping, changing light bulbs, and other basic general maintenance duties.
Perform independently with a focus on teamwork as you partner with other stores in the area.
Run errands for the facility and travel as needed to other retail locations.
Renting storage spaces & selling store merchandise.
Working face-to-face with customers, providing excellent service and build excellent rapport with new and existing customers, while enhancing your customer service and sales skills and experience.
Physical requirements of the job include daily walks of the property, cleaning the units and the property, opening and closing the storage doors (up to 50 lbs.).
Other general office duties.
Minimum Qualifications:
High school diploma or GED required. Associate or bachelor's degree a plus.
Prior management or leasing experience with steady work history preferred. The ideal candidate would have a minimum of two years in retail sales and customer service experience, with ability to perform multiple roles.
Expected to complete necessary Occupational Safety and Hazard Administration certifications.
Basic computer skills and proficiency in Microsoft Office, including Outlook, Word & Excel.
EOE/AA M/F/Disabled/Vet
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