Accounts Receivable Specialist
London, UK
Monday to Friday 9:00 am to 5:30 pm
Hybrid-three days in-office per week and two days work from home
As the world’s leading provider of business, legal, tax, and digital brand services, we find ways to help all kinds of organizations run smoother and smarter. Including our own. So, join us as one of our customer service professionals and we’ll make sure you have the tools and technology you need to deliver positive outcomes to your clients every time.
As a Global Accounts Receivable Specialist, you will be contacting our customers such as other companies, law firms, etc., to ensure payment of past due invoices. We are looking for someone with 1-2 years of collections experience, preferably in a business to business setting. Our most successful employees are motivated self-starters who are team players that exhibit effective communication skills, strong attention to detail, and a positive attitude.
Some of the things you will be doing:
Providing excellent customer service to internal and external clients
Use problem solving skills to resolve customer issues
Processing and handling incoming customer inquiry calls
Generate a specified number of outbound calls to customers
Data entry of client information
Accurate documentation of collection activities
Emailing statements to clients
Educating customers on our services
Meet monthly targets
What technical skills, experience, and qualifications do you need?
Experience in providing excellent customer service
French speaking (fluent)
A passion for finance
Active listening skills
Confidence on the phone
Excellent problem- solving skills
Strong attention to detail is a must
Tact and diplomacy in dealing with both customers and co-workers
Effective written and oral communication skills.
B2B collections or law firm experience a plus
Interpersonal skills necessary to interact effectively with customers and employees of all levels within the organization
Self-motivator while actively participating in a team environment.
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