Job Title: Desktop Support Technician
Location: Northern Suburbs of Cape Town
Job Type: Full-time
Job Description: We are seeking a skilled and experienced IT / Desktop Support Technician to join our IT team. The ideal candidate will be responsible for providing support and troubleshooting for desktop and server environments.
Skills:
- Great troubleshooting skills
- Office 365 Business / Teams / Sharepoint knowledge
- RMM Software experience
- CCTV & VOIP Knowledge will be beneficial
- Physical installations of desktops, servers, routers, wifi AP's, etc
Qualifications:
- Proven experience as a Desktop Support Technician or similar role
- Strong knowledge of Windows Desktop and Server operating systems
- Familiarity with hardware components and peripheral devices
- Excellent problem-solving and troubleshooting skills
- Strong communication and interpersonal skills
- Ability to work independently and prioritize tasks effectively
- Certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are a plus
Education:
- High school diploma or equivalent
- Associate's or Bachelor's degree in Computer Science or related field is a plus
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