East London Family Court - Admin Officer (AO) - Band E
Only for registered members
East London
ZAR 200000 - 300000
Up to £13.98 per hour + Holiday and Pension
This is a temporary contract role until July 2025 for an Admin Officer with an immediate start date (Compliance dependent) for a seven-month duration with a possible extension, offering 5 days in office work setting and a London location (Canary Wharf).
Job Description:
This is a brilliant opportunity for candidates to work as an Admin Officer on behalf of our client, East London Family Court, to support the admin team by processing family work and data input, case creation, orders, court clerking, correspondence, and any other family work tasks including general admin duties.
Key Responsibilities:
- Administration:
- Preparing papers and files for court, tribunals, hearings, and meetings
- General photocopying and filing
- Creating and updating records on in-house computer system and data input
- Post opening and dispatch
- Booking, preparing, and organising meeting rooms, supporting training courses and other group activities
- Preparing meeting agenda, joining instructions, handouts, etc.
- Drafting:
- Standard letters and correspondence, minutes, notes, reports, submissions, etc., according to guidelines and instructions
- Operations:
- Clerking civil and family courts, tribunals, and hearings, ensuring papers and materials are available and up to date
- Assisting court users, supporting listing and rota management, checking files
- Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees, etc., including the use of chip and pin
- Handling counter (face to face), written, and telephone enquiries
- Working as a team to ensure TIB (Team Information Board) meetings are relevant, timely, and productive
- Working as a team to problem solve, assess the impact of new SOPs, and contribute to small projects
- Undertaking ad hoc roles within the band such as Jury Bailiff Officer, L+D Coordinator, H+S roles
- Processing Casework:
- Including standard documentation and information, court orders, claims, fines and fees, legal aid
- Resulting courts accurately, interpreting the information required on a court file
- Working to workload targets in terms of throughput and accuracy
- Checking and Verifying:
- Documents, records, accounts, claims, and returns for approval, results, statistics, plans, etc., against criteria, regulations, or procedures
- Ensuring compliance and administration documentation meet quality standards
- Cross-checking and validating work completed by colleagues
- Collecting and Assembling Information:
- For returns, results, accounts, statements, warrants, statistical analysis, reports, etc.
- Interpreting source materials, preparation of bundles, chasing
- Modifying and adjusting information and making decisions to allow work to be completed
- Collecting and assembling information to prepare for and run the daily TIB meeting, as required
- Communicating with the Public, the Judiciary, other Court and Tribunal Users, and Representatives of other Agencies and Organisations:
- Communicating and working with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers, and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures, etc.
- Delivering a helpful, prompt, polite, and 'right first time' service to our internal and external customers
At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to, and able to discover their personal best.
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