The WIC Pharmacist exists in Medipost Pharmacy at Gezina reporting to the Pharmacy Manager.
Work Output
- Evaluation of patients' medicine-related needs determining the indication, safety, and effectiveness of the therapy.
- Prepares medication by reviewing and interpreting Rx, detecting therapeutic incompatibilities (when applicable).
- Dispenses medications by compounding, packaging, and labeling pharmaceuticals or the supervision thereof.
- Accurately interpret Rx and act in a professional and responsible manner, within legal requirements in accordance with GPP and SAPC.
- Correct errors on Rx rejected by medical aid as per SOPs.
- Accurately capture and dispense medicine as prescribed on a valid Rx as per SOPs.
- Provide pharmacist-initiated therapy when required.
- Explain all medical costs to patients as per SOPs.
- Replenish shelves, process inventory, and sell products to customers.
- Ensure stock is checked for damages and expiry dates.
- Ensure any stock discrepancies are recorded on the documents provided as per SOPs.
- Participate in regular cycle counts and annual/bi-annual stock take.
- Process all paperwork for accurate submission of claims to medical aids as per SOPs.
- Ensure accurate and timely authorization of patient medicine at medical aid as per SOPs.
- Maintain patient profiles on the system (also includes merging) as per SOPs.
- Take note of any messages on the patient profile and take suitable action (if required). Create accurate and relevant action diaries on the MedipostApp system as per SOPs.
Customer
- Furnishing of information and advice to patients regarding medicine usage.
- Determine patient compliance to the therapy, and follow-up to ensure the patients’ medicine-related needs are met as per SOPs.
- Professionally interact with patients and health care professionals.
- Execute customer service initiatives in the dispensary to ensure great customer experience, driving customer loyalty.
- Meet and exceed customer expectations.
Operations
- Efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping, and administration in line with GPP and SAPC Regulations and company standards.
- Constant communication with colleagues and management to address expectations, requirements, and compliance.
- Ensure integration and partnership with the clinic, over-the-counter (OTC) healthcare aisle resulting in a full offering to patients regarding their healthcare needs.
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
- Ensure operational viability of the dispensary through focusing on the core dispensary targets.
- Ensure competent and motivated employees by overseeing training and development as a Tutor of PA and Pharmacist Interns in line with SAPC and company requirements.
- Assist management to identify/eliminate security risks.
- Ability to prioritize work to achieve the required daily outcome.
- Problems are identified and escalated through relevant channels.
- Maintenance & adherence to good housekeeping practices.
- Ensure stock and shelves are clean and tidy.
- Manage own time & attendance according to company policies.
- Adherence to company policies and SOPs.
- Self-initiative and willingness to constantly exceed expectations.
- Self-motivated.
- Maintain good relationships towards departments and the Group at large.
- Willingness to work overtime.
Qualifications
- Bachelor of Pharmacy.
- SAPC Registration.
- Min 2 years' post Community Services experience as a Pharmacist in the Retail Sector.
Skills
- Customer service oriented.
- Good interpersonal skills.
- Good listening and communication skills (verbal and written).
- Problem-solving skills.
- Organised and tidy.
- Data Capturing Skills.
- Detail Oriented.
- Ability to train others.
“Medipost Holdings is committed to the promotion of employment equity within the workplace which is a driving factor in all recruitment decisions. Medipost further encourages and welcomes applications from persons with disabilities in creating a diverse and equitable workplace.”
Closing Statement:
“We are committed to building a team that represents a variety of backgrounds, perspectives, and skills; the more inclusive we are, the better our work will be. Should you however not hear from us within a period of 2 weeks, you can consider your application unsuccessful.”
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