Our client, leading payment aggregator and provider of secure payment solutions, is looking for an IT Support Generalist & Integration Specialist to join their growing team. The ideal candidate is a dynamic and proactive individual who takes initiative and takes an analytical approach with problem-solving.
The incumbent will take responsibility for supportive IT functions that impact client relationships directly and need quick turnaround times. The responsibilities may extend to involvement in more than one focus area, for example support, initiation of integrations of Billers and Payment Networks, ad hoc report generation through own designed and modified SQL scripts and monitoring of transaction irregularities in the value chain from Payment Network to Biller.
Key requirements
- Relevant tertiary IT qualification;
- Approximately 3 years' experience in a similar role, including experience in SQL, IT systems monitoring, MS Office suite (specifically MS Excel), and customer support;
- Advantageous:
- Experience in MS Access
- Experience in the Financial Services industry with focus on the payments
Additional requirements:
- Own reliable transport;
- Fluent in written and verbal communication in English and a good understanding of Afrikaans. Any additional language will be seen as beneficial
- Stable internet connection required; fibre connection advantageous (to handle queries remotely from home, if required).
Responsibilities include the following:
- Support and stage monitoring of the Biller Integrations
- Participating in IT integration functions that include but not limited to :
- Ad Hoc report generation using SQL:
- Risk & issue management
- Participating in continuous improvement processes
- Any other relevant duties related to the role.
General:
- While we would really like to respond to every application, should you not be contacted for this position within 15 days please consider your application
- In keeping with our client’s employment equity requirements, only South African citizens will be considered.
- Please include your current salary and salary expectations.
