Qualifications & Skills Required:
Education: Grade 12 (Matric) essential; additional qualification an advantage.
Experience: Previous customer service experience required; administrative experience is an advantage.
Technical Skills:
Proficient in basic Excel, Word, and computer literacy.
Additional language skills are a plus.
Communication Skills:
Excellent verbal and written English.
Strong interpersonal and relationship-building skills.
Ability to adapt and manage time effectively.
Detail-oriented with excellent time management and organizational skills.
Dependable, conscientious, and emotionally mature.
Strong problem-solving and analytical abilities.
Ability to work under pressure and maintain stress tolerance.
Customer-focused with a team player mentality.
