Role: Linux Support Analyst
Salary: To £35k basic and benefits
Location: Hybrid - Caterham, England or Melrose, Scottish Borders
Job Summary:
We are delighted and excited to offer the opportunity to join a vibrant, innovative, and award winning tech company who are making great waves in the provision of Billing Services for the Telecoms and IT Sectors in the UK
We are currently seeking a highly motivated, Linux Support Analyst to join our client’s dynamic technical team. This role is perfect for someone with a keen interest in Linux systems and UNIX power tools
As a Linux Support Analyst, you will be responsible for executing shell commands, resolving technical issues, and providing excellent support to our clients.
Responsibilities:
Remote Technical Support:
- Resolve helpdesk tickets related to Linux systems, assisting clients with technical queries and solutions.
- Use UNIX power tools to streamline workflows, analyse system performance, and address support issues.
- Run shell commands to perform essential system tasks and provide client support.
System Monitoring:
- Monitor system health and performance, and proactively identify and address potential issues.
- Provide insights from shell commands to optimize system operation.
Perl Scripting (Desirable):
- Utilize Perl scripting when necessary to automate tasks and enhance system functionality.
- Collaborate with developers to integrate Perl scripts into existing systems.
SQL Knowledge (Desirable):
- Assist with SQL queries for data analysis and reporting when required.
Your Skills and Knowledge
- Familiarity and basic understanding of Linux-based systems.
- Working knowledge of UNIX power tools
- Good problem-solving and troubleshooting skills.
- Strong communication and collaboration skills.
- Proactive attitude, enthusiasm for technology, and strong collaboration skills
- Detail-oriented with a focus on task execution and system stability
