An experienced building services provider is seeking a Contracts & Small Works Manager to oversee the delivery of small M&E projects and identify new opportunities. The Contracts & Small Works Manager will need to have a proven track record of managing multi-site Hard FM maintenance contracts, have strong relationship building skills, and have a relevant technical background.
Applications from ex-military personnel are strongly encouraged
Key Responsibilities:
Develop and strengthen relationships with existing clients to secure additional revenue opportunities
Identify and pursue new leads to grow client base and revenue streams
Meet/exceed sales targets for quoted works
Work closely with clients to understand their needs and offer tailored solutions
Plan and manage small M&E projects with a focus on timely, high-quality delivery
Optimise project delivery processes
Monitor project performance
Address project challenges proactively
Conduct post-project evaluations
Manage and support colleagues and contractors
Oversee the day-to-day operations of planned and reactive M&E services
Conduct team meetings, performance reviews, and identify training needs
Ensure adherence to Health & Safety standards
Prepare/manage budgets for contracts / projects
Conduct regular client meetings
Compile and analyse KPIs to identify opportunities for improvement
Ensure full statutory compliance across all contracts and projects
Knowledge, skills and qualifications:
Essential:
A proven track record of managing multi-site Hard FM maintenance contracts
Demonstrable success in driving sales and building strong client relationships
Supervisory experience with a solid technical background relevant to this role
Experience managing small works, projects and delivering financial targets
Advanced IT proficiency
Full UK driving licence
Eligibility for a DBS disclosure
Excellent communication, negotiation, and client relationship skills
Strong organisational and project management skills, with attention to detail
Analytical and financial acumen to maximise project profitability
A self-starter with a proactive approach to problem-solving and sales development
Flexible and adaptable, with the ability to travel as required
Salary: £60,000 - £65,000
Benefit: performance-related bonus, company car or allowance, pension, death in service, career development, and more
