The Role
This role will support the Business Integrity Training offering on all learning platforms, including the BIT Learning Portal via the BIT Support email box. A key requirement is to produce Microsoft Excel completion reports for stakeholders. The holder will work directly for the Business Integrity Training Manager, with a dotted line to the BIT Team Leader for daily activities.
Role Responsibilities:
Not limited to...
Business Integrity Training (BIT)
Manage and action the BITSupport mailbox on a daily basis, answering off queries and raising to the team leader or Business Integrity Training Manager when required
Update Success Factors and other learning platforms with completions of BIT when required
Reporting
Produce weekly/monthly reports from Success Factors on completions using extracts and Microsoft Excel and upload onto Workspace/Sharepoint intratnet page
Create management dashboards on completions in Microsoft Excel & Microsoft PowerPoint
Produce adhoc reporting as and when required
BIT Learning Portal - bespoke off-network learning system
Act as the initial contact for enquiries regarding the BIT learning portal
Creation of users
Support users with password resets
What BAE Systems are looking for, from you:
Essential requirement - Knowledge and Experience in using Microsoft Excel and creating formulas, pivot tables, charts, dashboards and formatting. Extracting data into a meaningful format.
Knowledge and experience using Microsoft OutLook
Knowledge and experience of producing small presentations using Micorsoft Powerpoint
Training will be given on Success Factors and BIT Learning Portal and other learning platforms the the business use
Highly competent in problem solving for the queries received via the BIT Support inbox and team, analysing complex information to draw conclusions and implement
Excellent customer focus with an ability to deliver to a varies internal/external customer base
Data collection, collation and analysis to inform decision making
Excellent self organisational, time and workload management skills, as the role will work extensively on their own with the support from the team.
Communication and diplomacy skills to resolve issues in the BIT Support Mailbox
A high level of prorfessionalism when interacting with users, managers and colleagues
The ability to interact appropriately in difficult/challenging situations with senior stakeholders
Security Requirements: BPSS
This role requires you to obtain a basic disclosure along with employment reference checks before starting.
The Umbrella rate quoted above is the Gross Umbrella rate (i.e. the rate we pay to the Umbrella Company inclusive of ALL employment costs). Please note, the rate paid by the Umbrella will be less, as will a Limited Deemed rate or Agency PAYE rate. Please get in touch to discuss the rates via these different payment vehicles
