About the role
As PMO Analyst you'll be responsible for working with Project team members to gather, analyse and monitor project data to provide regular reporting at both a project and portfolio level.
You'll lead on providing regular revenue, work in progress, and performance reporting across Professional Services projects and changes. You'll use data held in Project Management systems and a centralised CRM to extract and present data to the Professional Services Leadership team.
The role includes driving the efficient allocation of resource to maximise all available resource. Future planning is key to ensuring customer demand can be effectively managed and resourced accordingly.
The PMO Analyst role is critical to ensuring Professional Services delivers a brilliant and efficient experience for customers, as well as supporting the achievement of our revenue and profit targets through working with Project Managers, Implementation Consultants & Implementation Managers, and across various departments.
As PMO Analyst you'll need excellent stakeholder management and relationship building skills at all levels to ensure you can support the coordination of activities to facilitate projects in accordance with the company’s defined methodology and governance.
You'll need to be comfortable working in a changing environment and at pace, operating both independently and as a part of a team, and have strong attention to detail, as we work in a fast-paced environment with multiple priorities each day.
This role will work from our Swinton office on a hybrid basis, with occasional travel to other offices as required.
In this role your key responsibilities will include:
- Providing regular reporting on project and portfolio performance.
- Providing resource allocation reporting and future capacity requirements.
- Providing trend analysis and suggestions and solutions to issues impacting performance.
- Leading on month-end performance reporting, working in collaboration with Finance to reconcile financial data and to produce summary reports for the Professional Services Leadership team.
- Providing audit reports to measure adherence to Moorepay best practice.
- Collaborating with other department leaders to support portfolio and project activities.
- Keeping Moorepay CRM and project management systems up-to-date.
- During peak periods, providing administrative and coordination support to assist Project Managers.
Skills & experience
- Relevant experience demonstrated in a similar role, preferably with small-medium scale implementation, software, advisory or managed services customers.
- A good understanding of project financials and reporting portfolio performance.
- Ability to analyse a range of data and produce reports based on analytical findings.
- Plan and deliver your own work within deadlines, working independently as well as part of a team.
- Understand and apply appropriate methods, tools, applications and processes.
- Follow a methodical approach to identifying and resolving simple risks and issues that could impact portfolio performance.
- Clear and confident communicator, being able to communicate clearly with stakeholders of all levels.
- Highly organised and experienced at balancing multiple competing priorities
- IT literate and confident at learning and using new systems.
- Competent in gaining an understanding of project activities, to assist Implementation and Project Managers in working efficiently and effectively with customers.
- Excellent teamwork skills, highly collaborative and able to work with others at pace, with a high level of attention to detail.
- Project Management qualifications may be advantageous.
Benefits & culture
Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!
To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.
Here’s what you’ll gain if you join our team:
- A career packed with opportunity, in a stable and growing company.
- A comprehensive programme of learning and development.
- Competitive base salary.
- 25 days annual leave, with the opportunity to buy more. You’ll even get your birthday off as well!
- Private medical insurance.
- Life assurance 4x salary.
- Enhanced pension with up to 8.5% employer contributions.
- A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure
