Fire and Security Operations Manager - West Berkshire - £40,000-£45,000
Peopleforce Recruitment are excited to be supporting the expansion of a Fire and Security business based in Berkshire. A key position in the business that has opened up is for a Fire and Security Operations Manager. The Operations Manager ensures smooth day-to-day operations within the Fire & Security (F&S) department. This role requires proactive planning, effective leadership, and collaboration with team members to meet operational goals and maintain high standards.
Site and office based.
Key Responsibilities
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Leadership & Professionalism
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Lead by example, maintaining a consistent presence and fostering respect across the team.
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Address performance issues fairly and promptly.
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Communicate professionally with customers and team members.
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Operational Oversight
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Act as the first point of contact for management-level inquiries, escalating issues as needed.
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Provide weekly updates to the Managing Director (MD) on performance and key metrics.
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Ensure adherence to company procedures and resolve challenges immediately.
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Process & Cost Management
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Oversee efficient scheduling and resource allocation for service and installation teams.
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Manage procurement to minimize costs and ensure timely delivery of materials.
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Approve overtime and manage stock inventories to align with operational needs.
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Reporting & Improvement
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Monitor KPIs, SLAs, and project progress to optimize performance.
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Regularly review processes to identify areas for improvement.
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Provide detailed performance and cost reports during weekly meetings with the MD.
Qualifications & Skills
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Strong leadership, communication, and organizational abilities.
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Proficient in IT systems and tools such as Microsoft Excel.
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Able to work independently, make decisions under pressure, and prioritize tasks effectively.
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Committed to continuous improvement and team development.
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Must have strong knowledge and background in Fire and Security systems
Objectives
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Maximize team efficiency and resource utilization.
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Ensure timely completion of service and installation tasks.
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Maintain high standards in communication, reporting, and cost management.
Benefits
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Salary - £40,000 - £45,000
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Fully expensed state vehicle
If you are interested in learning more, please apply with your CV or email (email address removed) or call (phone number removed)
