This is a hugely exciting opportunity for an individual that is customer-orientated and wants to make an impact to the customer journey and commercial performance of this property business as an Account Manager (Property).
This is a great role for a sparky, outgoing property professional (sales negotiator, Lettings Negotiator or Property Manager) looking for a bit of a “different” role working Monday to Friday…
Company Profile – Account Manager (Property):
Our client is an established, market leading, residential property acquisition business located in South London. Currently in a pivotal growth phase, they are looking for ambitious, career orientated professionals to join their experienced team. They are backed by a well-known investment firm and this offers the perfect combination of a dynamic, fast paced, highly rewarding environment with a stable and solid base.
Duties & Responsibilities – Account Manager (Property):
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First point of contact for all enquiries from clients & potential customers and the ongoing key contact
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Advise clients (B2B & B2C) on products and qualify the property for underwriting, assisting in closing the transaction
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Run your own portfolio of accounts that you build, nurture and retain over the phone and in person.
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Proactively identify opportunities for increasing lead generation
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Share client/customer insight across the business
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Support the customer through their journey collaborating across internal teams to deliver a positive experience
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Harness internal relationships to better address clients’ needs and maximize profits
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Maintain a deep knowledge of company products & services.
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Use salesforce to access data and help your internal and external conversations and goals
Person Profile – Account Manager (Property):
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Customer centric and commercial in equal measure
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Excellent communication skills and enjoys collaborative working
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Strong conflict resolution and problem solving skills
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A background in residential property, sales, valuations and other customer centric positions is ideal
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Ideally, relationship and client management experience in a B2B setting.
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Naturally curious, intelligent and empathic
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Ability to multi-task and quickly adjust to priorities
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Self-starter, proactive, creative thinker & solutions oriented.
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Calm under pressure/scrutiny and experience working to challenging targets/deadlines
Why apply?
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Salary: £30-36,000 (OTE up to £42k)
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Hybrid working 3 days in office / 2 days from home.
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Discretionary bonus scheme up to 15%pa (detail can be provided)
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Company pension
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Other company benefits
If you have working experience as an estate agent, sales negotiator, valuer, sales manager, property manager or other residential property role with both a commercial and customer focus, please contact our team for further information on this role as a Account Manager (Property)
