We are seeking an experienced Operations Manager to oversee operations for a cleaning contracts company. This role involves managing schedules, coordinating teams, and ensuring smooth day-to-day operations across all cleaning contracts.
Key Responsibilities:
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Schedule and manage recurring and ad hoc cleaning work, ensuring all details (access, permits, timing) are confirmed.
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Communicate with clients to confirm schedules, handle queries, and reschedule as required.
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Support the operations team, addressing issues and liaising with subcontractors.
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Prepare and follow up quotes, and manage jobs through Simpro from lead to invoicing.
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Organize stock orders, equipment hire, and vehicle maintenance.
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Ensure compliance by preparing Risk Assessments and Method Statements (RAMS) as needed.
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Onboard new staff and organize toolbox talks and training.
Goals:
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Complete all schedules for the following week by Friday at 12 noon.
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Ensure small jobs (<£500) are invoiced within 48 hours, and larger jobs (>£500) within 7 days.
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Avoid missed recurring jobs without prior authorization.
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Work with management to improve operational processes and efficiency.
What We’re Looking For:
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Strong organizational and communication skills.
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Experience in operations management, ideally within the cleaning or facilities industry.
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Proficiency with operational software such as Simpro.
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A proactive and solution-oriented mindset.
What We Offer:
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Competitive salary based on experience.
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Opportunities to grow in a dynamic and supportive team.
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Full-time, permanent position (Monday to Friday from 9 - 5)
