About the Role:
We are looking for a dedicated and experienced Lift Service Engineer to join our client's team in Newcastle. The successful candidate will be responsible for maintaining, servicing, and repairing lift systems across a variety of sites. You will ensure all work is completed safely, efficiently, and in compliance with industry standards, while delivering excellent customer service.
Key Responsibilities:
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Routine Maintenance: Conduct planned preventative maintenance on a range of lift systems to ensure optimal performance and reliability.
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Fault Diagnosis & Repairs: Troubleshoot and resolve technical issues promptly to minimize system downtime.
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Emergency Call-Outs: Respond to emergency breakdowns and provide rapid, effective solutions.
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Customer Interaction: Maintain professional relationships with clients, providing clear updates and advice regarding lift performance and service requirements.
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Documentation: Accurately complete service reports, logbooks, and compliance paperwork.
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Health & Safety Compliance: Ensure all work adheres to health and safety guidelines and industry regulations, including LOLER and EN81 standards.
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Team Collaboration: Liaise with the service team and support colleagues as required.
Skills and Qualifications:
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NVQ Level 3 in Lift Engineering or equivalent qualification (essential).
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Proven experience in lift servicing and repair, with expertise in a range of lift types and manufacturers.
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Strong fault-finding and problem-solving abilities.
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Excellent communication and customer service skills.
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Ability to work independently and manage a varied workload.
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Valid UK driving license (essential).
Desirable:
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Experience working on both traction and hydraulic lift systems.
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Knowledge of modern lift technology and remote monitoring systems.
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CSCS card or equivalent certification.
Benefits:
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Competitive salary, negotiable based on experience.
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Overtime opportunities and call-out bonuses.
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Fully equipped company vehicle, tools, and uniform provided.
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25 days annual leave plus bank holidays.
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Comprehensive training and development programs.
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Pension scheme and additional employee benefits