How would you like to be part of an exciting national store working for a very successful Storage business in York? You would be working with the Store Manager and really making this massive store a success! This is not your ordinary Assistant Store Manager position!
There are NO late evenings or night working or even working every weekend (only every other Sat 10-4pm) and always 2 days off, see hours at end of advert below. You would be working with a Store Manager (that's the total team) to provide accessible storage to both businesses and the general public. This is a professional working environment and the organisation has an exceptional reputation. If you want a good work/life balance, a supportive and collaborative culture, career progression and bonuses that actually matches the team efforts then this is the ideal role for you.
The organisation has a very supportive management style and with good customer reviews. They really do look after their staff!
In this role as Assistant Storage Manager you will be:
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Providing a great customer experience both on the phone and face to face
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Deputising for the Store Manager where required
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Ensuring the store is performing well and creating a great customer experience
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Part of a fun and motivated team who enjoy their working environment and colleagues
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Following up on all overnight website enquiries and converting any prospects into storage customers
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Daily checking of units making sure that all is secure
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Administration associated with onboarding new customers
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Opening and closing the store
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Up-selling accessory items and converting any leads into customers
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Chasing customer payments
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Gaining customer reviews on your service
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Making sure the storage facility is neat and tidy for your customers
To be successful in this role of Assistant Store Manager you will need:
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A confident personality with good customer facing skills
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Experience in a sales/retail role (this is not hard sales but keeping customers happy and increasing sales is important)
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Good team management skills and a sense of humour
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Have a responsible and self motivated attitude (and support the Store Manager)
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Comfortable sitting at a desk doing paperwork as well as up and about moving around the store helping customers. It is varied!
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Physically fit
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Must drive and have own vehicle as you will need to support nearby stores on occasion (expenses paid)
In return you will be working within a supportive management structure
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Salary scale - £24k basic (plus additional bonus £6k - paid monthly and quarterly ). This store is hitting target!
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Career progression
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20 days holiday and Bank Holiday (rising by an additional day for each complete year of service up to a maximum of 25 days)
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Healthshield plan (covering medical needs)
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Personal Pension Plan (contracting out option),
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Life Assurance Scheme
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Medical Cashback plan
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Employee Assistance Scheme
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Employee Discount Scheme on storage and packaging materials
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Cycle to work scheme
Hours – Total of 37.5 hours per week (8.30am to 6pm on a split shift basis) alternate Saturdays (10 - 4pm - but always with two days off per week)
