Feature Analyst Cape Town

SB Partners Pty Ltd Skills Bureau • Other • Cape Town, Western Cape, South Africa • $300 - $400 / year • 1d ago

Introduction

If you are an intermediate to Senior Feature Analyst, with primary experience in product but your curiosity extends beyond that - then we have an opportunity for you! We are looking for a team player to join our Product team. You will be responsible for sourcing and communicating detailed feature requirements to various stakeholders. You will collaborate with cross-functional teams, ensuring features adhere to the business requirements. We are looking for someone who is not afraid of a challenge and enjoys working in a fast-paced environment.

Duties & Responsibilities

Collaborate with the Product Manager to understand the scope of the feature and the business case.
Review the Product Opportunity Assessment document for the feature.
Conduct competitor research to analyze similar features offered by competitors and provide feedback to the Product Manager, UX Designer, and Tech Lead.
Engage with the UX Designer to comprehend personas relevant to the project and provide inputs into persona creation from research findings.
Engage with various stakeholders to define product, business, legal, operations, sales, banking, and technical requirements for the feature.
Define the analytic tags needed to track feature utilization behavior and performance.
Understand and communicate any impacts of the new feature on existing features.
Document process flows showcasing different scenarios that could occur for the feature and share this information with the UX designer.
Provide the UX Designer with realistic data to use in designs.
Provide UI design feedback to the UX designer throughout the design process, ensuring designs adhere to required business rules.
Create detailed user stories based on signed-off UX designs, ensuring quality assurance processes are defined for each story.

Delivery Collaboration

Escalate risks and dependencies to the Delivery Manager and Product Manager.
Source any additional information requested from the team regarding requirements, including field-level details, validations, error states, and logic.
Walk the delivery team through the user journey designs and requirements and address questions from the team.
Maintain and update acceptance criteria and user stories as changes occur.
Add items to the product backlog.
Provide input into test case creation.
Once testers have signed off on a user story, test the feature to ensure it aligns with business rules and raise identified bugs.
Create product information documents, FAQs, and training material.
Provide input into Standard Operating Procedures (SOPs) or Service Level Agreements (SLAs) with third parties.
Communicate any updates to the product T&Cs required.
Manage production defects, raising issues with the Product Manager for backlog inclusion and overseeing the release of hotfixes.
Assist the Support team to resolve customer queries when required.

Desired Experience & Qualification

Proven experience in a similar role with a focus on feature analysis and delivery.
Excellent understanding of software development processes.
Good understanding of Agile principles and the Scrum framework.
Strong understanding of user-centered UI design.
Familiarity with Azure DevOps, JIRA, or other project management tools.
Ability to manage multiple projects and stakeholders simultaneously.
Ability to prioritize tasks effectively.
Ability to work remotely and drive active participation and activity completion in an online environment.