Business Segment: Personal & Private Banking
To act as point of contact for customer first-call resolutions, across all personal products, and negotiate payment arrangements in such a manner as to retain, educate and rehabilitate customers.
Qualifications
Type of Qualification: Higher Certificate or Diploma
Experience Required
Credit Risk – PPB
Risk & Corporate Affairs
3-4 years of inbound and outbound contact centre experience, including early, late, and legal collections.
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