Our client is a mission-driven nonprofit organization dedicated to community upliftment, aged and disability care, social services, and welfare. They are committed to fostering a supportive and inclusive work environment where staff are driven by purpose and meaning.
They are currently seeking a Mid-Level HR Generalist to join their team.
The ideal candidate will have a passion for our mission, solid HR experience, and the ability to work in a dynamic, evolving nonprofit environment. Someone who can balance tactical HR skills with strategic thinking, while maintaining a passion for their organization's mission, is critical in this role.
This role will be responsible for managing a variety of HR functions, including employee relations, recruitment, training, compliance, and performance management.
Key Responsibilities:
- Recruitment & Talent Management:
- Job profiling and job specifications
- Salary surveys
- Job grading and analysis
- Manage full-cycle recruitment processes, including posting job openings, screening candidates, coordinating interviews, and extending offers.
- Partner with department heads to understand staffing needs and ensure effective candidate selection.
- Assist in developing job descriptions and ensuring alignment with organizational needs and compliance.
- Onboarding & Orientation:
- Coordinate and execute the onboarding process for new employees, including orientation and necessary training.
- Ensure new employees understand organizational policies, procedures, and culture.
- Support the integration of new hires into the team and monitor initial performance.
- Employee Relations & Conflict Resolution:
- Serve as a point of contact for employee questions, concerns, and complaints.
- Provide guidance to managers and employees on HR policies and best practices.
- Mediate and resolve conflicts, ensuring that issues are addressed in a timely, fair, and transparent manner.
- Manage IR related matters across a varied group of staff.
- Draw up and issue disciplinary documents.
- Train supervisors and managers on disciplinary processes.
- Chair or initiate disciplinary hearings.
- Manage grievance procedures.
- Prepare separation agreements.
- Prepare documents for CCMA.
- Represent the organization at CCMA as required.
- Performance Management:
- Support managers in addressing performance issues and providing coaching.
- Promote a performance-driven culture with an emphasis on growth, development, and mission alignment.
- Conduct gap analyses to determine skills and experience gaps.
- Training & Development:
- Assist in identifying training needs and organizing employee development opportunities.
- Provide support in the planning and delivery of internal workshops, training programs, and learning resources.
- Foster an environment of continuous improvement and professional development.
- HR Compliance & Reporting:
- Ensure that HR policies and practices comply with local labour laws (BCEA, LRA, EEA, SDA, POPIA, OHASA).
- Draft, implement, and train on company policies and procedures.
- Draft SOPs and general staff notices.
- Implement appropriate HR practices with the aim of minimizing business risk.
- Maintain accurate HR records and report on HR metrics (e.g., turnover, retention, diversity).
- Support audit activities and ensure documentation for all HR-related transactions is up-to-date.
- Compile accurate management reports including but not limited to attrition, leave, absenteeism, performance trends, recruitment trends, and salary surveys.
- Change Management:
- Assist with organizational restructures.
- Develop and implement new policies or processes.
- Implement HR strategy.
- Ensure business practices are in line with HR strategy and best HR practices.
- Support Group Manager: People in driving and implementing company culture initiatives.
- Employee Engagement & Retention:
- Promote a positive organizational culture by supporting employee engagement initiatives and ensuring alignment with the nonprofit's mission and values.
- Help plan and organize team-building activities, recognition programs, and wellness initiatives.
- Gather and analyze employee feedback to improve retention and satisfaction.
- Employment Equity and Skills Development:
- Work closely with S24 manager to formulate EE Plan.
- Actively drive EE plans and targets.
- Assist with skills development processes and initiatives.
- Be a member of the EE committee.
- Education:
- Human Resources degree, Business Administration, or related field.
- Registered SDF advantageous.
- Experience:
- 5 years of progressive HR Generalist experience.
- Demonstrated experience in employee relations, recruitment, and performance management.
- Skills:
- Strong understanding of HR principles, labour laws, and best practices.
- Excellent communication skills, both written and verbal.
- Strong interpersonal and conflict-resolution skills.
- Ability to work effectively with individuals from diverse backgrounds.
- High attention to detail and organizational skills, with the ability to manage multiple tasks simultaneously.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and HR software systems.
- Attributes:
- Passion for the nonprofit sector and the organization's mission.
- Ability to be flexible and adapt to a dynamic and evolving work environment.
- Strong problem-solving and decision-making abilities.
- High level of confidentiality and professionalism in handling sensitive information.
- A collaborative team player with a proactive approach.
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