An exciting role with a global brand has just opened! The opportunity is for a Senior Territory Manager with responsibilities including providing in-depth technical and commercial sales support to clients across multiple countries within the agriculture industry.
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Duties:
- Develop and achieve marketing goals and objectives in a large defined geographic area by developing channel partners, promoting products and services offered by the company, and managing company assets.
- Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization to enable effective two-way flow of information and resolution of issues.
- Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, evaluate the customer's level of interest, and identify and respond to areas requiring further information or explanation.
- Develop a personal network within the sales territory and represent the organization at trade shows and other events to identify sales opportunities, promote the organization, and enhance its reputation.
- Use personal expertise to identify the complex standard products and/or services offered by the organization that meet the customer's needs, together with quantities and product configurations. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customer's agreement.
- Monitor team members' use of the CRM system, identifying and resolving standard issues and escalating them to a senior manager as appropriate.
- Assist with the development of internal communications and work collaboratively with colleagues to build strong external customer relationships and meet customer needs.
- Identify instances of non-compliance within the team with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate.
- Respond to personal objectives and use performance management systems to improve personal performance; monitor the performance of the team, allocate work and review completion, take appropriate corrective action to ensure timeliness and quality, and contribute to formal individual performance management and appraisal.
- Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Required:
- Experience in sales/marketing of the agricultural industry/equipment (4-7 years' experience)
- Product knowledge (4-7 years' experience)
- Solid understanding of customers and dealer network (4-7 years' experience)
- Demonstrated capability to provide technical support and guidance to others
Education:
Bachelors Degree or equivalent technical qualification
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