Job title: Specialist: IT Analysis/ Dev/ ERP
Job grade: S5
Group/ BU: Openserve
Division: Openserve
Span of control: 0-5
Reports to: Senior Management
Core Description
Responsible for taking high-level business plans, ideas, problems or requirements and translating them into concrete functional specifications. The specifications produced will describe how the solution integrates with both the business processes and products, and the existing IT infrastructure. These specs must then be translated into solutions; these solutions must be tested and implemented. The implemented solutions must be maintained. All bug fixes will be taken through the same process as new requirements. This job is also responsible for Project Management.
Job Responsibilities
- Co-ordinate team that translates high level requirements into concrete system specific specifications
- Manage Changing Operational Needs, including the alignment of new technologies requirements with system functionality
- Perform communication
- Provide consultancy to business, SPOC's and other ITS groups on problem solving and training
- HR Management where applicable
- Give work estimates for the inclusion in the program and project plans
- Execution of the projects, including coordination of requirements. Oversee development and customisation of solutions
- Lead technical solution and integrated deliveries
- Review technical and solution deliveries
- Execute the solution delivery plans (SDLC) in alignment with the project managers
- Ensure adherence to Change Management and Configuration principles
- Implement solutions and maintain documentation
- Ensure delivery of updated solution documentation
- Maintain solutions
- Plan system application work load and software configuration baselines
- Manage environments
- Do analysis, design and programming, responsible for taking high-level business plans, ideas, problems or requirements and translating them into concrete functional and technical specifications
- The specifications produced will describe how the solution integrates with both the business processes and products, and the existing IT infrastructure
- The specification will be translated into solutions to be developed
- Develop/ Customise Solution(s)
- Test Solutions; implement solutions; maintain implemented solutions
- Compile and Review Documents
- Monitor Project Execution and Participate in Project Management
- Assist fellow team members where necessary by mentoring and coaching them
- Provide project status reports
- Application Performance and Functional Assurance which includes ensuring the development and execution of test cases for verification and validation of the unit and functional acceptance for each application/ system against business requirements and Functional Design Specification
- This area may use one or more of the following languages/technologies/tools: ORACLE, PL SQL
Core Competencies
FUNCTIONAL KNOWLEDGE
Computer Software; Databases; Systems (Applications); IT Document Standards; IT Strategy & eTOM; Project Management; Telkom Policies
FUNCTIONAL SKILLS
Analytical; Communication; Conceptual Ability; Cross Functional Teamwork; Data Modelling; Designing; Writing; UML Modelling
ATTITUDES/ LEADERSHIP COMPETENCIES
Accurate; Customer Focus; Decisive; Dynamic; Organised; Proactive; Values (Aligned to Telkom's Values (CHART))
Certifications
Education
- NQF 6: 3 year Diploma/ National Diploma
Experience
Additional Information
Special Requirements
Physical Requirements
Key Stakeholders
- Business
- External relations
- External vendors/ stakeholders/ consultants
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