Quality Control Technician
Updated: July 2020
Job Purpose: To ensure effective quality control through the verification of scales and incubators, execution of the manufacturing start-up procedure, efficient packaging analysis, and inspections.
Key Accountabilities and Outputs
- Verifications:
- Daily verifications of laboratory equipment.
- Check that the skew bar is set at the correct height, the barcode stickers and coding on bottle have the correct information and is legible.
- Check the torques on all capping heads.
- Check that labels, preforms, and closures conform to spec.
- Report any non-conformances to the Line Supervisor and QC Supervisor.
- Authorize the line supervisor to proceed once start-up results have been passed.
- Packaging Analysis:
- Testing of preforms, such as height, weight, neck finish dimensions, and recording of batch numbers for traceability.
- Testing of blown bottles such as height, burst pressure, sectional weight, stress cracking, fill point capacity, drop test, visual inspections, wall thickness, base weight, neck finish dimensions.
- Testing of closures such as height, skew cap detection, outer diameter, inner seal, secure seal.
- Label inspections to ensure the application is correct on visual parameters such as bond line creep, damaged label graphics, flagged label, label placement gap, label repeat, misapplied/mismatched label, out of registration, torn label, wrinkled label, visible glue.
- Testing of labels for glue application.
- Rinse residue tests.
- Inspections:
- Inspection of the date and batch code applications to ensure it is legible and correct.
- Rinse pressure inspections.
- Inspection of barcode stickers to ensure compliance with product running on line.
- Inspection of shrink wrapping.
- Conducting tension force measurements on palletized product.
- Documentation and Record Keeping:
- Recording of all results.
- Raising non-conformances to the QC Supervisor, isolation of non-conforming product/packaging.
- Sampling:
- Ensure that the correct number of samples are taken for the relevant departments such as QC, QA, Retention, and Micro.
- Adherence to Health, Safety, Food, and Environmental Standards:
- Staff shall adhere to all Food Safety Policies and PRP’s and shall enforce all food safety requirements at all times.
- Staff shall adhere to Health, Safety & Environmental Policies and PRP’s and shall enforce all Health and Safety requirements at all times.
- Visitor and Contractor Policy – staff shall ensure that visitors or contractors entering the facility are signed in, escorted, and wear PPE, are aware of the hygiene policies and do not smoke, eat or drink inside the facility.
- Code of Practice – staff shall maintain high levels of personal hygiene in accordance with the code of conduct.
- Handwashing Procedure – Ensuring staff are cleaning and sanitizing hands efficiently before handling the product.
- Physical Contamination Control Policy and Procedure – Staff shall be aware of the potential of physical product contamination and control measures to prevent it.
- Safety, Health, and Environment Policy – Staff take reasonable measures to ensure health and safety hazards do not occur.
- First Aid Policy – Staff are aware of the first aider on site and trained to report injuries and illness to supervisors/first aiders.
- General Responsibilities:
- Responsible to ensure housekeeping is performed and ensure that all products and activities are stored and executed within the demarcated areas according to the housekeeping policy (green, red, and yellow areas).
- Conversant with relevant business information, policies, processes, and procedures.
- Maintains expected performance standards.
Qualifications and Experience
- Grade 12 / Matric / Min National Diploma in Food Tech, Analytical Chemistry.
- Up to 3 years’ experience (Operational Execution) FMCG; Bottling Equipment.
- Basic MS Excel; MS Word; E-Mail.
Key Qualities
- Communication: Routine communication in connection with instructions, requests, or normal work tasks.
- Problem Solving: Proactive identification of problems that are concrete and procedural, troubleshoot and apply solutions in line with guidelines provided or escalate more complex problems to superiors, providing information required to solve problems.
- Relationships Maintained: Others outside of own work area but inside the organization.
Behavioural Competencies
- Verbal Communication: Able to communicate verbally in a logical manner and takes the intended audience into account.
- Decision Making: Organizes information to make it easier to analyze or see trends.
- Continuous Improvement: Increases performance expectations when success has been achieved.
- Collaboration: Helps others with their work and meets commitments to team members.
- Accountability: Accomplishes assigned tasks and goals, takes necessary actions to keep progress against objectives on track.
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