MCE Electric is looking for a proactive and experienced Assistant Branch Manager to join our Pretoria branch. This is an exciting opportunity for someone with strong leadership, organisational, and problem-solving skills to support branch operations and drive success.
Key Responsibilities:
- Assist the Branch Manager in overseeing all branch operations, ensuring efficient day-to-day functioning.
- Supervise staff performance, provide guidance, and foster a positive team environment.
- Support sales activities by ensuring high standards of customer service and satisfaction.
- Oversee stock control processes, including receiving, storing, and dispatching stock accurately.
- Monitor branch performance metrics and prepare regular reports for the Branch Manager.
- Address operational issues, implement solutions, and ensure adherence to company policies.
- Act as the primary decision-maker in the Branch Manager’s absence.
Knowledge and Abilities:
- Knowledge of stock management, sales support, and administrative processes.
- Understand customer service principles and practices.
- Lead and motivate a team to achieve operational and sales targets.
- Effectively manage time, prioritise tasks, and meet deadlines in a fast-paced environment.
- Identify and solve problems promptly and effectively.
- Communicate clearly and professionally, both verbally and in writing.
- Adapt to changing priorities and remain flexible in a dynamic work environment.
- Build and maintain positive relationships with staff, customers, and suppliers.
- Proficiency in MS Office (Excel, Word, Outlook).
Qualifications and Experience:
- A relevant qualification in business management, operations, or a related field (preferred).
- Minimum 3 years of experience in a supervisory or managerial role, preferably in a similar industry.
- A valid driver’s license and willingness to travel if required.
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