Purpose of the Role: To provide administrative support to the Directors, ensuring efficient operations, and assisting with logistics, customer orders, and general office tasks. This role requires a dedicated self-starter who can work effectively in a remote environment, manage diverse responsibilities, and adapt to a dynamic workload. Key Responsibilities: Provide remote administrative support to the Directors to ensure smooth business operations Manage and troubleshoot customer orders, shipping, and logistics issues Maintain and update records using Excel, Microsoft Office, and QuickBooks (or equivalent software) Coordinate and communicate with stakeholders during American business hours, including evenings as required Address occasional weekend emergencies or shipping issues Criteria: At least 2 years of office administration experience Willingness to work American hours (including evenings) Availability to work weekends on occasion for emergencies Proficiency in Excel, Microsoft Office, and QuickBooks (or equivalent software) English as a first language, with high proficiency in both written and verbal communication Have an outgoing, warm personality and able to communicate at high level in written and verbal communication Logistics and shipping/import experience would be advantageous Quick learner and highly self-motivated Reliable computer and internet connection Reliable phone capable of running Microsoft Office email
