Business Support Coordinator, High Wycombe, £28500 - £33000
Your new company
An award-winning service business based in High Wycombe have a fantastic opportunity to join their company as a Full-Time Business Support Co-ordinator.
Your new role
As the Business Support Coordinator, you will be responsible for:
- Entering sales enquiries using CRM
- General sales administration tasks.
- Arranging site visits for team to survey work
- Follow up on all sales quotes, logging progress in CRM
- Data Entry and population of CRM with new clients, contacts, and sites
- Create new jobs and PPM contracts within our CRM software
- Book in and organise jobs via our CRM software, including support for our engineers regarding any issues that may arise.
- Populate preferred supplier list and ensure all subcontractors are compliant
- Finance administration tasks i.e. sending invoices, payment reminders.
- HR administration tasks for the operations team i.e. ordering uniform, processing new starters and leavers, monitoring absence, processing and managing holiday requests, processing DBS checks, booking training courses.
- Helpdesk email managed and escalated accordingly to the right department.
- Create company social media posts including staff updates and birthdays
- Create and send marketing emails to customer base.
- General office duties including answering the telephone, customer service and cover for staff holidays
- Any project work as required to support the senior management team
- Assist with managing trade water sales and administration
- Fleet Management Support
- Health and Safety Support
What you'll need to succeed In order to be successful in applying for the position of Business Support Coordinator, you will have:
- Previous experience within a busy multitasked business administration role covering office management, operations support, HR administration, sales support, and finance support
- Previous experience with any CRM Software- Workpal, Big Change, Connect Teams, Sales Force
- Confident, ambitious, self-starter and commercially aware
- Ability to work independently and take full ownership of work
- Advanced IT skills required, including Microsoft 365 and CRM software
- Excellent communication skills, both written and verbal
- Meticulous attention to detail
- Provide exceptional customer service
- The ability to multitask and work under pressure
- A team player who is happy to take on new tasks as required
Working hours are 40 hours a week / Monday - Friday 8:30-5pm with 30 minutes for lunch.
What you'll get in return - Established, multi-award-winning and growing company
- Established and exciting high-growth business with big ambitions
- Permanent position with the opportunity to progress as company grows
- 28 days holiday allowance (including Bank Holidays)
- Immediate start
- Salary negotiable, based on experience
- Auto Enrolment Pension scheme
- Friendly working team with quarterly team-building and social events
- Discretionary company bonus scheme following 6-months' service
- Enhanced holiday allowance after 3 years' service
- Birthday as holiday after 2 years' service.
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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