Summary: The Senior Credits Clerk is responsible for processing credit requests, returns, and refunds accurately and efficiently. They will work closely with other departments to ensure timely processing of credit transactions and maintain accurate records. Responsibilities: - Process credit requests, returns, and refunds in accordance with company policies and procedures - Verify and review customer information to ensure accuracy and completeness - Communicate with customers regarding credit transactions, including inquiries and resolution of disputes - Coordinate with sales, accounting, and customer service departments to resolve issues related to credit processing - Maintain accurate and up-to-date records of all credit transactions - Investigate and resolve discrepancies or errors related to credit processing - Assist in month-end closing activities related to credits and refunds - Provide support and assistance to coworkers as needed Qualifications: - Matric - 5 years experience - Strong attention to detail and accuracy - Excellent organizational and time management skills - Ability to work independently and in a team environment - Strong communication and interpersonal skills - Proficient in Microsoft Office applications - Knowledge of basic accounting principles is a plus If you are a detail-oriented individual with strong organizational skills and a passion for accuracy, we encourage you to apply for the position of Credits Clerk. Join our team and play a vital role in ensuring customer satisfaction and operational efficiency.
