Administration of withdrawal/retrenchment savings claims. Assessment of documents in line with company standards and procedures Corresponding with members or employers via mail, e-mail, electronically or telephonically Calculating benefits payable Completing and submitting necessary statistical reports Customer queries relating to benefits and general enquiries in terms of the Pension Funds Act Preparing claims for payment of benefits manually, workflow and mainframe systems. Ability to prioritise and draw conclusions from data. Work well under pressure and towards set deadlines. Grade 12 Good attendance record and reliability Minimum of 2 years related experience in an admin environment. Claims and / or Contributions experience would be an advantage. Communication (Business written & verbal) Good interpersonal skills and able to work in a team. Organisational and administrative skills. Intermediate MS Office/PC skills Customer service with attention to detail Problem Solving and able to work under pressure Able to adapt to change
