Senior Restaurant Manager

Bright Search Recruitment (Pty) Ltd • Other • Lephalale, South Africa • 1d ago

Key Responsibilities:

Lead, train, and manage a high-performing restaurant team to provide world-class service.
Oversee daily operations, including opening and closing procedures, reservations, and customer service.
Ensure the highest standards of food quality, presentation, and cleanliness.
Maintain inventory control and manage cost of goods sold (COGS).
Handle guest complaints and resolve issues promptly with tact and professionalism.
Coordinate with the kitchen team to ensure smooth service and high guest satisfaction.
Monitor staff performance, provide coaching, and conduct regular evaluations.
Maintain compliance with health, safety, and hygiene regulations.
Develop and implement strategies to improve operational efficiency and enhance the guest experience.
Support the marketing and event teams to create special dining events that reflect the lodge's luxury experience.

Requirements:

Proven experience as a Restaurant Manager, ideally in a luxury hotel, game lodge, or fine dining setting.
Strong leadership skills with a demonstrated ability to manage and motivate a team.
Excellent communication and interpersonal skills.
In-depth knowledge of food and beverage operations and luxury service standards.
Ability to multitask, solve problems, and stay organized in a fast-paced environment.
Strong financial acumen, including budgeting and cost management.
Proficiency in restaurant management software and POS systems.
Experience in managing high-end events and special requests.
A degree or diploma in Hospitality Management or a related field is preferred.
Flexibility to work evenings, weekends, and holidays as required.

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