Insurance Sales Consultant / Broker

Nedbank Namibia • Other • Durban, KwaZulu-Natal, South Africa • $300 - $400 / year • 2d ago

Job Requisition - 137505
Closing Date - 10 January 2025
Location - KZN
Cluster - Nedbank Wealth - Division - Nedbank Insurance
Please Note: Preference will be given to applicants from Underrepresented Groups

Job Family

Sales And Services

Manage Self: Technical

FAIS Affected

FAIS Affected - Yes

Job Purpose

To attain new and expand existing client base for Nedbank to grow the Nedbank brand and optimise revenue according to business objectives.

Job Responsibilities

Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (eg: staff surveys etc)
Participate and support corporate social responsibility initiatives for the achievement of key business strategies
Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems
Follow laid down processes in opening of accounts by using checklist and account opening matrix
Complete weekly compliance training and assessment online to keep up to date on changes
Keep relevant compliance Letter of Authority up to date and inform clients at each interaction
Action daily control reports and attach correct documentation
Identify new clients and their needs through needs analysis and provide a suitable solution
Cross sell to existing clients by establishing need through financial fitness discussions
Obtain referrals from existing clients as well as leads from other Business Units through area collaboration
Ensure that every deal done is priced in line with Business Unit objective and strategy
Generate revenue through charging for ad hoc services provided to clients
Monitor and manage sales on a daily, weekly and monthly basis in order to achieve monthly targets
Increase market share by converting secondary clients to primary clients and ensuring accounts are entrenched
Participate in end of day discussion and apply recommendations from manager to optimise sales results
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.

Job Responsibilities Continue

Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames
Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team. Maintain world class service standards when dealing with clients by listening; attending to their needs; keeping them in the loop and making things happen for them
Ensure that client complaints and queries are resolved timeously by using relevant complaints system
Adhere to the ask once promise to clients according to Nedbank strategy
Build relationships with clients through regular contact and having an individual interest in them
Network with internal stakeholders to collaborate in order to provide complete solution to clients
Obtain regular feedback from clients by requesting completion of feedback forms
Mitigate risk to Nedbank by identifying and verifying clients manually or using relevant technology
Adhere to clean desk policy to minimise risk of exposing client confidentiality
Reduce fraudulent transactions by reporting suspicious transactions to the relevant department.