DUTIES AND RESPONSIBILITIES
- Define the debtors collection strategy and SOPs
- Ensure that credit and billing policies ad SOPs are developed, communicated and adhered to
- Set objectives for the account receivable team that align with the accounting departments goals
- Monitoring processing of remittances
- Ensuring timely collection of payments
- Produce weekly and/or monthly credit management reports
- Balance accounts receivable to GL
- Ensure compliance with NCA
- Manage the query resolution process for billing and credit
- Authorize credit notes
- Ensure optimum team in place and developed constantly
- Provide leadership and motivating environment
- Encourage and recognize performance
- Maintain a sound debtors database
- Ensure that prospective and current Customers accounts are governed by contracts
- Receive and review and approve/decline credit applications (review creditworthiness trade references,
judgements, director scans, etc.)
- Conducting credit limit reviews and credit application approvals and analysis
- Monitor Customer performance against terms
- Overseeing the processing bad debt journals, refunds, and working through on-hold/not on-hold accounts
with credit controllers
- Follow up on non-compliance resolve through direct interaction with Customer and Branch Managers
- Advise on action to be taken with defaulters
- Provide weekly cash flow projections
- Ensure that correct billing occurs and that all discrepancies and irregularities are analyses and rectified
- Drive and oversee billing process
- Investigate and sign off credit notes
- Perform any other adhoc duties as and when required.
MINIMUM REQUIREMENTS
- Tertiary qualification in Finance/Accounting is essential
- 5 years experience in Credit Management, with 3 years managing a team
- Experience in FMCG environment is essential
- SAGE Evolution knowledge will be advantageous
- Excellent problem solving, decision making and interpersonal skills
- Excellent leadership skills
- Excellent communication skills (verbal and written)
- Ability to communicate in Afrikaans will be advantageous
- Ability to cope well under pressure
- A track record of documented successes and achievements
- Flexibility to adapt quickly to changing business conditions and changing priorities
- Experience in handling high volume accounts
- Innovative and adaptable
- Highly organized and system orientated.
