My client is seeking a seasoned
Operational Finance Manager that will lead and manage the Accounts Receivable/Debtors Division to oversee and optimize credit operations while ensuring financial control and team excellence.
This role requires strategic planning, problem-solving, and customer-focused execution to meet organizational goals.
This role is based in Observatory, Northern Suburbs, Cape Town. Key Responsibilities: - Credit Operations & Financial Management:
- Analyse credit data, trends, and patterns using advanced tools like Power BI.
- Implement and monitor credit policies, ensuring compliance with standards.
- Manage cash flow, debtor performance, and ensure accurate financial reporting.
- Plan and control staffing levels and resource allocation for operational efficiency.
- Planning & Problem-Solving:
- Develop and revise long-term and short-term operational strategies.
- Anticipate challenges, set priorities, and allocate resources effectively.
- Improve operational systems to enhance efficiency and align with objectives.
- Team Leadership & Supervision:
- Supervise and monitor staff performance, ensuring task completion to set standards.
- Conduct appraisals, provide coaching, and support personal development.
- Motivate the team, fostering cooperation and a strong team spirit.
- Customer & Stakeholder Engagement:
- Provide professional and timely communication to customers.
- Address and resolve disputes, ensuring customer satisfaction and retention.
- Liaise effectively with managerial, supervisory, and clerical stakeholders.
- Monitoring & Reporting:
- Check accuracy in records, ledgers, and financial reports.
- Evaluate systems, schedules, and adherence to operational objectives.
- Deliver routine and critical updates to management and staff.
- Decision-Making & Emergency Management:
- Make critical decisions under pressure, ensuring business continuity.
- Allocate resources and initiate actions during unexpected situations.
Qualifications & Skills: - Education: Credit Management 3 Certificate or Finance Diploma/Degree.
- Experience: 8+ years in credit and financial management, with leadership exposure.
- Technical Skills: Proficiency in Power BI, advanced Excel (pivot tables, VLOOKUP), and MS Access.
- Strong attention to detail, analytical thinking, and planning abilities.
