Senior Specialist - Product Owner Outsource.ICT Center of Excellence
Johannesburg, Gauteng, South Africa
Job Description
Responsible for developing and implementing Business Lines’ product strategy that aligns with the Converged Solutions’ objectives and go-to-market trends.
Manage the end-to-end lifecycle from ideation through development, market launch, and demand generation for the Converged Solutions area within the identified specialised product/solution domains.
Work closely with Converged Solution leaders, Solution Sales, and Architects to identify and assess new opportunities, enhance existing solutions, and ensure successful implementation of the go-to-market strategy to meet the Business Line's financial and strategic objectives.
Ensure adherence to Service Level Agreements (SLAs) and other delivery obligations that impact customer experience and OpCo integration.
Responsibilities
Solution Execution and Strategy Enablement
- Develop and implement Business Lines’ product strategy that aligns with the Converged Solutions’ objectives and go-to-market trends.
- Manage the end-to-end lifecycle from ideation through development, market launch, and demand generation for the Converged Solutions area.
- Implement demand generation strategies to maximize product adoption and revenue generation.
- Conduct market research and competitive analysis to identify product opportunities and recommend enhancements.
- Ensure adherence to SLAs and other delivery obligations that impact customer experience and OpCo integration.
Operational Delivery
- Develop detailed product requirements that define user capabilities, functional specifications, data and analytics, and additional details.
- Ensure all product/solution offerings within the Converged Solutions domain are successfully brought to market.
- Provide regular updates to stakeholders on product development progress, potential risks, and outcomes.
- Create and manage the product roadmap, outlining the vision, direction, and priorities of the Converged Solutions product over time.
- Monitor product performance and user feedback to inform product improvements and new features.
Collaboration and Stakeholder Management
- Work with internal and external stakeholders to ensure product strategies meet business goals.
- Drive alignment across teams to support the successful integration and delivery of solutions to the market.
- Participate in interlock processes regarding solution development and commercialization.
Governance
- Ensure compliance with SLAs and other delivery obligations that impact customer experience.
- Lead strategic meetings with partners to review performance and discuss new opportunities.
- Participate in governance forums and ensure solutions comply with Business Line standards.
People & Culture Management
- Facilitate development of communities across the Business Line area.
- Drive a culture of high performance, accountability, and continuous improvement.
Budget Management/ Cost Control
- Identify cost-saving opportunities and manage product development in line with financial targets.
Qualifications
Minimum 3-year bachelor’s degree in software development or a related field.
Microsoft Certified Professional.
Experience
At least 5 years of related experience in product management or development, preferably within the telecommunications industry.
Demonstrated success in managing product lifecycles from ideation through to delivery and post-launch optimization.
Strong experience in agile development environments and managing product backlogs.
Required Skills
Analytics and Interpretation, Business Acumen, Excellent Communication Skills, Strategic Thinking, Technical Knowledge.
#J-18808-Ljbffr
