We are seeking to recruit a dynamic, passionate and driven Trainer/Learning and Development Manager to join the leadership team within a superb food service organisation based in West Yorkshire. Reporting directly into the MD, you will play a critical role in developing and managing training for hundreds of employees across three restaurants, with a special focus on their management apprentices.
This is a hands-on, on-the-ground role that requires someone who thrives in a fast-paced, operational environment. You'll need to be as comfortable in the kitchen as you are discussing training strategy in a leadership meeting.
The Role:
- Develop and Implement Training Strategies: Create and execute L&D strategies that align with business goals and support the growth of our employees.
- On-the-Ground Training: Be a visible presence in our restaurants, providing hands-on training to staff and preemptively addressing potential challenges.
- Support Apprenticeship Development: Focus on management apprentices, ensuring they progress effectively through their programs.
- Collaborative Leadership: Work closely with restaurant managers, team leaders, and the senior leadership team to foster a culture of learning and development.
- Budget Management: Manage and optimise training budgets.
- Evaluation and Reporting: Track training progress, maintain up-to-date records, and provide written reports to the senior leadership team.
- Problem-Solving and Support: Act as the "go-to" person for training and development, while assisting with broader HR issues as needed.
The Person:
We need someone who's hands-on, adaptable, and thrives in a fast-paced environment. This role is not for someone seeking a classroom-based training role-you'll be in the restaurants, engaging with employees of all ages, backgrounds, and experience levels.
You will need to be patient, resilient, and adaptable to manage diverse personalities. You will have strong interpersonal skills, be supportive, and most of all - approachable.
Ideally you will have a background in operations, manufacturing, food, hospitality, or retail and will have experience delivering training in customer service environments.
Qualifications:
- CIPD qualification is desirable but not essential.
- Full driving license required
To Apply:
If you have the skills and experience outlined above, please contact us on (phone number removed) or send your CV for immediate consideration. We are unable to reply to every individual application, however if your skills and experience meet the above criteria, we will be in touch. Without the above experience, you need not apply.
