The Territory Support Officer is the gatekeeper for commercial terms in the systems and assists the Regional Operations Managers and Retail Business Managers (RBM) with all aspects of sales activities such as analysis, site performance management, and dashboarding to enable timely and accurate performance reporting on each site.
In this role, you will work closely with the sales team as well as with other parts of the business to ensure that Mobility and Convenience business requirements are being met properly.
This role is also responsible for providing day-to-day administrative and communication support to the Retail Business Manager and Regional Ops Manager.
At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package, and many others.
Key Accountabilities
- Conduct analysis of key retail data and provide reports and insights to the Regional Operations Manager and the Retail Business Managers.
- Support the sales team to improve performance by working closely with Retail Business Managers for new volume opportunities.
- Prepare performance reports and coordinate approvals (rebate, cash sales, etc.) of new terms with respect to Delegations of Authority.
- Develop and maintain an administrative system that will facilitate effective contract management and enforcement by RBMs.
- Monitor and report on performance metrics, including legal compliance, criminal risk assessments (CRAs), audits and inspections, closure of action items, etc.
- Responsible for compiling a daily log of issues that will impact the business environment and communicating to the RBMs, ROMs, and/or customers on a timely and regular basis.
Education
- Preferably business or commercial qualifications including postgraduate experience.
Experience
- Solid experience in sales operations and dealer management.
- Strong communication, influencing, and team working skills.
- Good level of financial understanding as well as basic understanding of accounting or credit processes.
- Analytical and strategic thinking.
- Organisation and coordination skills.
- Well-developed interpersonal skills, including written English.
We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others.
Travel Requirement
No travel is expected with this role.
Relocation Assistance:
This role is not eligible for relocation.
Remote Type:
This position is a hybrid of office/remote working.
Skills:
Agility core practices, Agreements and negotiations, Analytical Thinking, Commercial Acumen, Communication, Continued Learning, Continuous improvement, Creativity and Innovation, Customer-centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital fluency, Industry knowledge and advocacy, Integrated pricing, Knowledge Sharing, Leading transformation, Negotiation planning and preparation, Offer and product knowledge, Offer execution and growth, Operational Excellence, Partner relationship management.
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status, or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
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