Who Are We?
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Target Openings
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What Is the Opportunity?
At Travelers, we're focused on expanding the application of data and analytics beyond managing risk, helping businesses increase their productivity and efficiency, and enabling great experiences for our customers and agents.
This is an excellent opportunity to join our growing Business Intelligence team. The Business Insights Delivery team aims to build solutions that turn data into insights with well-designed data assets and effective dashboards and visualizations.
As the Director of Business Insights Delivery, you will lead the strategic direction to ensure technical capabilities align with long-term business partner roadmaps. You will build complex data stories and present them to management to enable sound decision-making. Leveraging your negotiation skills, you will find optimal solutions with business partners, aligning capabilities within the portfolio to business value. You will coordinate with internal and external partners to avoid redundancies and ensure efficient execution of business value. This position may direct a team of data and analytic professionals.
You will work with and lead a team of Business Intelligence professionals responsible for data acquisition and transformation as Travelers Europe implements a multi-year technical refresh. This will be an exciting role for someone with Business Intelligence experience in the insurance industry to lead teams through strategic programmes within the UK as well as the US and Canada.
Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.
This role is eligible for a £2,500 new joiner referral bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus.
What Will You Do?
Accountable for the planning, objectives, and milestones for long-term strategy, including dependency mapping, business partnerships, and timelines across supported portfolio(s).
Focus on what pieces of value need to be delivered to achieve business partner and internal goals and objectives.
Lead the intake of business demand and assess value to ensure alignment to long-term roadmaps.
Work with business partners to design insights portfolio that addresses goals and objectives.
Partner with leaders across lines of business to assess and adopt new Decision Analytics and Insights capabilities.
Drive adoption of insights delivery solution among business partners, including reporting, guided analytics, self-service, embedded, augmented, and data as a service capability.
Work to ensure team structure and skills are sufficient to deliver and maintain value over time. Balances dependencies with internal and external organizations to ensure value delivery plan can be met.
Provide use cases for tool assessment.
Coach and aid in the skill development of the team, including team leaders.
Align solution design to enterprise data management, security, and governance controls.
Perform other duties as assigned.
What Will Our Ideal Candidate Have?
Excellent communication skills with the ability to interact with all levels of management.
Ability to quickly gain an understanding of Travelers' business strategy and plan objectives to align with enterprise goals.
Strong technical understanding of all delivery methods and platforms and their use and purpose.
Ability to set data and information delivery strategies.
What is a Must Have?
Bachelor’s degree or five years equivalent experience with business intelligence tools, techniques, manipulation, or related.
What Is in It for You?
Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.
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