Successfully co-ordinate all client shipments from start to end (North and South bound).
Minimum Education and Experience Requirements:
- Matric
- Freight Forwarding or any relevant qualification would be an advantage
- Minimum of 3-5 years experience as a Road Controller in a freight forwarding environment with import & export experience.
Job Function:
- Successfully co-ordinate all shipments for the clients from issue of Purchase Order as per INCO terms.
- Ensure client deadlines and procedures are adhered to.
- Assist to maintain good service levels and good revenue margins as per the contract rates and any write offs / errors are kept to a minimum.
- Provide a positive learning environment in order to strengthen the team you are working with.
- Ensure all work is carried out in accordance with the departmental and company procedure manual.
- Ensure all shipments are dispatched within the proposed time frame.
- Keep client fully informed of the progress of the shipment.
- Ensure all Customs regulations are met including the prompt return of documents.
- Ensure the respective Offices at destination is kept fully informed of the position of cargo received.
- Ensure that all transactions are carried out in accordance with the Standard Operating Procedure for the contract.
- Ensure all information entered into the system is correct.
- Liaise with suppliers and expeditors to ensure timeous uplift of orders.
- Ensure clients are invoiced in line with what has been agreed and the costing is accurate.
- Ensure that clients are invoiced according to the credit terms set out for their respective Account
- Ensure that clients are serviced in such a manner that more business in other areas (modes of transport) and other routes are considered by clients.
- Handle multi modal/exports/import shipments according to client requirements
- Ensure all destination county requirements are met
- Any other delegated tasks deemed as reasonable as assigned by the Reporting Manager
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