About us AtCooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short DescriptionThe Lead Nurse Navigator is an integral part of the Primary Care Multidisciplinary Team.
The Lead NN supports, educates, identifies barriers to care and assists patients and families with their primary care needs. This role helps patients navigate the complexity of the healthcare system and contributes to improved patient outcomes and patient and provider satisfaction. In addition, this position is responsible for the management and mentorship of Nurse Navigators working in Adult Primary Care.
Manages Nurse Navigator team caring for patients in Internal and Family Medicine |
Leads Nurse Navigator team in the provision of quality, safe, efficient nursing care |
Partners with Primary Care providers to provide optimal non-patient facing care via telephonic and/or electronic means |
Utilizes telephone triage protocols to assess patients and determine a disposition for their care |
Facilitates one call resolution of patient needs |
Coordinates care for patient population |
Delivers provider-approved medical advice to promote health maintenance and/or recovery from acute illness or minor injury |
Partners with Amb Ops and Institute leaders in maintaining efficient processes in the provision of timely care |
Complies with all system and departmental policies and procedures |
Maintains active and current professional credentials |
Experience Required3-5 years of experience required
Education RequirementsMaster's Degree Required
License/Certification RequirementsRN Degree
