Who are we?
Sanlam Developing Markets (SDM) (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focuses on retail products, as well as group schemes.
What will you do?
To design, deliver, and manage training programs that align with the organization's learning and development goals. This role focuses on equipping employees with the necessary skills and knowledge to perform effectively and to foster a culture of continuous learning.
Key Responsibilities
- Training Needs Analysis:
- Conduct needs assessments to identify current and future training requirements.
- Collaborate with department heads and managers to understand skill gaps and development needs.
- Training Delivery:
- Facilitate training sessions using a variety of delivery methods (e.g., in-person, virtual, blended learning).
- Adapt training styles and methods to cater to different learning preferences.
- Coaching and Support:
- Provide one-on-one or group coaching sessions as needed.
- Offer ongoing support to employees post-training to reinforce learning and ensure knowledge transfer.
- Evaluation and Improvement:
- Develop evaluation methods to measure the effectiveness of training programs.
- Collect and analyze feedback to improve future programs and address gaps.
- Reporting and Administration:
- Document and report on training activities, attendance, and outcomes.
- Manage administrative tasks related to training logistics, including scheduling and coordinating with external training providers if necessary.
What will make you successful in this role?
Qualification(s) And Experience
- Bachelor’s degree in Education, Human Resources, Psychology, or a related field.
- Minimum 2–3 years of experience in a learning and development role, with a track record of successfully delivering training programs.
Technical Skills
- Proficiency in Microsoft Office Suite and familiarity with Learning Management Systems (LMS).
- Knowledge of instructional design software and e-learning platforms is a plus.
Key Competencies
- Excellent Communication Skills: Ability to effectively convey information to a diverse audience.
- Interpersonal Skills: Strong relationship-building skills and the ability to engage and motivate learners.
- Adaptability: Flexibility to modify training approaches to meet the needs of various learning environments.
- Analytical Thinking: Ability to analyze training needs and measure program effectiveness.
Personal Attributes
- Plans and aligns - Contributing independently
- Communicates effectively - Contributing independently
- Decision quality - Contributing independently
- Interpersonal savvy - Contributing independently
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realize their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Core Competencies
- Cultivates innovation - Contributing independently
- Customer focus - Contributing independently
- Drives results - Contributing independently
- Collaborates - Contributing independently
- Being resilient - Contributing independently
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
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