Responsibilities:
Proactively investigate queries with dealers, brokers, custodians, auditors, and clients to ensure a timely resolution of all queries. Where applicable, communicate and escalate potential issues in a prompt and effective manner.
Understand and implement company policies and procedures, client service level agreements, and internal controls to ensure compliance and prevent Custodian or external audit findings.
Monitor and perform weekly/monthly compliance checks to ensure all scheme particulars are adhered to and no concerns are raised in Compliance’s reviews and reports.
Prepare and send out all valuation emails to a pre-defined distribution list to ensure all parties are timely informed of the NAV.
Prepare and complete all quarterly statutory returns to ensure specific funds regulatory requirements are fulfilled.
Accurately update and maintain the relevant sections in the delivery matrix to ensure all parties are aware of what has been completed and Oversight can promptly review the NAV where required.
Monitor client mailboxes daily, resolving queries where possible or escalating where required.
Assist supervisors during audits by providing supporting documents, reconciliations, and reports to auditors as needed.
Skills:
- Excellent numeracy skills.
- High level of accuracy and excellent attention to detail.
- Works well under pressure.
- Strong problem-solving abilities.
- A relevant tertiary qualification including Accounting, Finance, or Investments.
- Completed 3-year SAICA/SAIPA articles.
- Relevant experience in a similar role in financial services.
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