Responsibilities:
- Build and maintain client relationships through the undertaking of independent and dual visits with bankers based on client needs and related situations.
- Build relationships with internal/external stakeholders by contributing to structured information sharing meetings.
- Identify opportunities by collaborating with Relationship Banking Channel according to strategy.
- Manage and monitor onboarding of new clients.
- Monitor portfolios in line with credit limits and associated Management Information Systems to ensure that client expectations are met.
- Ensure client expectations are met by liaising with regional and product teams. Monitor/manage outputs as per service level agreements to internal and external stakeholders.
- Collaboration with operations/audit within Debtor Management.
- Address operational and system challenges by managing client relationships and involving internal stakeholders to find solutions and resolve challenges.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Skills:
Minimum 5 years relevant job-related banking experience preferable and high-level liaison essential.
Must have Sales / Relationship management experience.
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