Job Title: Despatch Coordinator
Hours: 38.5 hours
Reporting to: Warehouse Manager
Location: Bostik Industries Ltd, Arklow Co.Wicklow
Company Background
Ace Express Freight is a global freight forwarding company with more than 35 years of experience and a network of world-class partners. We are proud to have been awarded the Deloitte ‘Ireland’s Best Managed Company’ accolade for 15 years in a row, a testimony to our culture of continuous improvement, our investment in our people, and our philosophy of going the extra mile for our customers. In addition to this, we have recently won two prestigious awards of “Best Freight Forwarding Company of The Year” & “Employer of the Year” which we feel is important to highlight when advertising for a role as it gives potential candidates an insight into our day-to-day world and how we work together effectively as a team.
The Despatch Coordinator in our manufacturing plant will be responsible for managing the end-to-end despatch process, ensuring timely and accurate delivery of products to our customers. The role includes coordinating with various internal teams, managing transport/shipping documentation, and optimising the efficiency of despatch operations. There will be fantastic progression opportunities within Ace Express Freight for the right candidate, so if you are ready to take on a challenging new role that will help you achieve your personal and professional goals, please apply today!
Duties And Responsibilities
- Coordinate the daily despatch operations, ensuring all orders are shipped on time and in full.
- Prepare and process shipping documentation, including invoices, packing lists, and labels.
- Liaise with production, warehouse, and customer service teams to ensure seamless communication and operations.
- Schedule and monitor shipments with carriers, negotiating rates where applicable.
- Maintain accurate records of all despatch activities, including tracking numbers, shipment dates, and delivery confirmations.
- Manage and resolve any issues related to delayed or damaged shipments.
- Monitor inventory levels and collaborate with the production team to prioritise despatch based on stock availability.
- Ensure compliance with all health, safety, and legal regulations related to despatch and shipping.
- Implement continuous improvement initiatives to streamline the despatch process and reduce costs.
Person Specification
- Proven experience in a despatch or logistics coordination role within a manufacturing environment.
- Strong organisational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Proficient in using shipping and inventory management software.
- Knowledge of transportation regulations and shipping documentation.
- Problem-solving skills and a proactive approach to handling challenges.
What We Offer
- Permanent contract.
- Attractive Salary + Staff benefits.
- 22 days annual leave.
- Company Pension.
- Excellent promotional opportunities.
- Positive working environment with a vibrant atmosphere.
If you want to be part of the amazing ACE team and hold the required skillset & experience, we are searching for then please apply today! To apply, please send your CV to and please also insert the job title in the subject line.
This job description is intended as a summary of the primary responsibilities and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or that may be required to do either now or in the future.
Ace Express Freight is an Equal Opportunities Employer.
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