Job Summary:
We are seeking a highly organized and detail-oriented Route Controller to join our logistics team. The Route Controller will be responsible for planning, coordinating, and optimizing transportation routes to ensure efficient delivery of goods and services to our customers. The successful candidate will possess excellent communication skills, strong analytical abilities, and a customer-centric approach.
Requirements:
- Grade 12
- +1 year related experience
- Microsoft Office experience
- Computer skills
- Flexibility (assist in the warehouse)
- Good communication skills (communicating with drivers and clients effectively and with our call center staff)
- Attention to detail
- Basic analytic skills
- Problem solving (problem freight to be assessed and sent out in accordance)
- Ability to work under pressure
- Willingness to learn and undertake any task assigned by the manager
- Tracking capabilities
Responsibilities:
- Work alongside drivers ensuring deliveries are up to standard
- Exception management and escalation
- Communication with drivers and different departments
- Monitoring of owner driver parcels
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