Job Title: General Manager - Food, Beverage and Hospitality
Location: Addo, Eastern Cape
Job Description:
We're looking for a seasoned General Manager with a passion for Food and Beverage hospitality to oversee the lodge Food and Beverage operation. The successful candidate will have a proven track record of managing a team, driving revenue growth, and maintaining exceptional customer satisfaction levels.
Minimum Qualification Requirements:
- Minimum 5 years Managerial experience in the Food & Beverage Industry
- Minimum 1-2 years experience in the hospitality industry (Would be Advantageous)
- Strong understanding of food and beverage operations
- Relevant qualifications in Hospitality Management or related field
- Fluent in English, both verbal and written, good communication skills
- Professional appearance
- Valid driver’s license
- 100% Guest focused
- Excellent organizational and administrative skills
- Strong attention to detail and able to prioritize effectively
- Train and deliver world-class international service standards
Computer Literacy:
- MS Office Suite
- TallOrder and Nightsbridge (Would be advantageous)
Key Responsibilities:
- Oversee all food and beverage operations to ensure quality and consistency, including the kitchen
- Work with the head chef to maintain food quality and presentation, ensuring all meals are checked and recipes are followed
- Manage inventory, ordering, and budgeting to maximize profitability
- Set par levels for all stock, control operational costs and identify measures to cut waste
- Develop and maintain high standards for service and customer experience in a fine dining environment
- Train food and beverage team to deliver outstanding service
- Ensure compliance with health and safety regulations in all areas of the lodge
- Handle guest inquiries, complaints, and feedback professionally and efficiently
- Oversee and assist other departments in the lodge to ensure seamless guest experiences
How to apply:
- Follow the link to our jobseeker’s page -
- Search for the job title.
- Click apply to submit your CV.
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